- Oversee complaint handling module, managing the entire process from entry to investigation, reporting, and trend analysis.
- Input complaint data into post-market surveillance records and coordinate returned goods authorizations, liaising with sales and marketing.
- Conduct evaluations of returned devices.
- Implement comprehensive supplier controls, including performance monitoring, credential reviews, and agreement establishment.
- Develop risk-based sampling plans for receipt inspection procedures and manage supplier management system.
- Conduct remote and on-site supplier audits, including planning and report generation.
- Facilitate formal Document Change Reviews (DCRs) using the Grand Avenue Software (GAS) platform.
- Initiate and review DCRs for various documents, including SOPs, manufacturing procedures, and technical documentation.
- Assist with GAS platform administration and manage different modules within it.
- Investigate CAPAs, conduct root cause analyses, implement corrective/preventative actions, and verify their effectiveness.
- Review relevant standards, regulations, and guidance documents to assess their impact on QMS and implement necessary changes.
- Issue and approve NMR dispositions, including risk assessments and rework instructions. QMS Training Coordination:
- Assist in coordinating training tasks, deliver training presentations, and oversee training quizzes.
- Perform receiving inspection activities, manage electronic production inventory systems, and assist with purchasing activities.
- Maintain and manage quality records related to QMS and production activities.
- Participate in risk management activities and audits, including notified body, FDA, and internal audits.
- Support management review processes through data analysis and presentation preparation.
- Provide assistance with production operations, order fulfillment, and field action activities.
- Bachelor's degree in engineering or relevant discipline, or equivalent experience/certifications.
- Experience in medical device industry with quality management systems.
- Strong knowledge of medical device regulations, including EU MDR and US 21 CFR Part 820, as well as ISO
- Experience with Grand Avenue Software (GAS) Electronic Quality Management System preferred but not required.
- Ability to work independently and in a team environment, with excellent communication skills and proficiency in Microsoft Office applications.
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Quality Engineer - Minneapolis, United States - Medix
Description
Summary Statement:
Join our dynamic team and play a pivotal role in ensuring the compliance of our Quality Management System (QMS). We're seeking a dedicated individual to collaborate closely with our small team, ensuring adherence to regulatory standards and maintaining the highest quality standards on-site, full-time. This role is crucial in upholding the Quality System Manual procedures and ensuring strict compliance with its stipulations.
Primary Responsibilities:
Complaint Handling and Returned Goods Authorizations (RGAs):
Supplier Management:
Document Coordination, Reviews, and Approvals:
Corrective and Preventative Actions (CAPAs):
Gap Assessments:
Non-Conforming Materials (NMRs):
Secondary Responsibilities:
Qualifications:
Join our team and contribute to the maintenance of our high-quality standards in the medical device industry