Supervisor - Whole Blood Contact Center - Providence, RI

Only for registered members Providence, RI , United States

2 weeks ago

Default job background
+ Supervise the performance of Contact Center staff and directly oversee calling shifts to ensure achievement of production goals and metrics.
+ Assist in the development, implementation, and evaluation of calling and service strategies.
+ Oversee and monitor agents within Contact Centers to achieve production standards for the number of calls and appointments,
meeting defined levels of performance for productivity and quality.

Benefits

  • + Proposed pay rate for this position is $64,620.

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