Admissions Assistant - Louisville - Isaiah House

    Isaiah House
    Isaiah House Louisville

    1 week ago

    Description

    Job Type
    Full-time
    Description
    Isaiah House is looking for a dedicated and driven person to take on the role of Admissions Assistant at our Oliva center in Louisville, KY. This will be a 2nd shift Monday through Thursday 10:00am to 8:30pm.
    Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.
    Employees receive benefits that include

    • Medical, dental, and vision insurance
    • Basic life insurance at NO COST to you
    • Paid holidays
    • The joy and satisfaction of working for a company with a higher purpose
    Apply now to join our team and make a difference in the lives of others.
    JOB SPECIFIC FUNCTIONS:
    • Maintain a working knowledge of and adhere to all IH policies and procedures including HIPAA compliance
    • Stay current on bed space and open availability each morning and throughout the day
    • Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
    • Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
    • Complete detailed applications with clients over the phone
    • Generate first contact email with all required information regarding a potential client
    • Ensure client has active insurance or proper payment arrangement prior to scheduling
    • Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
    • Complete intake and admissions process within Celerity
    • Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
    • Be available and attend weekly meetings with Admissions team and Coordinators
    Requirements
    QUALIFICATIONS:
    • Minimum of high school diploma, or GED.
    • Prefer experience in working with various funding streams and ability to collaborate with our billing department
    • Experience in crisis intervention and conflict resolution skills.
    • Ability to work in a fast paced, dynamic environment.

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