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Catering Team Leader - Kansas City, United States - Chick-fil-A Barry Road
Description
Job Description
Job DescriptionLeadership Overview:
As a leader at Chick-fil-A Barry Road, your primary focus is the commitment to excellence in all that we do. This is accomplished through positively influencing guests and Team Members; providing service and leadership to all members of the team; maintaining a high level of relational equality; demonstrating effective organization and communication skills; pursuing consistent professional and personal growth; being attentive to the needs of guests; having pleasant contact with guests; fostering connections with guests; seeing the big picture and overcoming obstacles in our pursuit of excellence.
Job Overview:
Team Leaders are the area leaders who ensure excellence within a given area of the restaurant. This position's area of focus would be the sales team that consists of delivery, food truck, and catering. Along with social media and marketing of the brand.
• Coaches Chick-fil-A Standards & Culture
• Coaches food safety and quality standards and positional excellence
• Brings the Chick-fil-A experience beyond the restaurant to the community through our food truck, delivery, and catering.
• Creates consistency in daily operations, i.e. positive atmosphere, unified teamwork, organized environment, and fast and friendly service
• Assesses area's business results
• Assesses cash management flow and accountability
• Assesses POS data and results
• Solves operational hindrances to the guest experience
• Must be able to work 25 hours a week with preferred 40 hours.
• Must be willing to work on Saturdays.
• Be authorized to work in the United States.
Qualifications and Requirements:
Proven experience as a leader, or in a similar role, within the catering, restaurant industry, retail, or other hospitality industry.
Exceptional organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
Strong interpersonal and communication skills with the ability to build and maintain client relationships.
Excellent problem-solving skills, with the ability to remain calm and handle stressful situations during events.
Proficiency in computer software, including MS Office Suite, Google Suite, and POS systems.
Flexibility to work evenings, weekends, and holidays, as required.
-Ability to stand, bend, stoop, reach, and lift boxes.
-Current driver's license and valid insurance.
At Chick-fil-A, the team leader role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Please consider visiting our local Chick-fil-A restaurant if you'd like to learn more about the team member experience.
Work in a Chick-fil-A Restaurant A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.
Flexible Hours You probably have commitments to your family, friends, school, or sports teams. We will try to arrange your work schedule around them.
Closed Sundays All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work At Chick-fil-A, Our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
You must be hard-working, team-oriented, friendly, honest, and have great customer skills.
No visible piercings are allowed with the exception of earrings at the bottom of the ear no larger than a dime and/or a small metal nose stud.
Working Conditions include: Standing for the majority of shift. Working in and outside of the restaurant with weather gear provided.
