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    Senior Supervisor, Operations - Peoria, United States - American Water

    American Water
    American Water Peoria, United States

    3 weeks ago

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    Description
    *Share Our Purpose. Be Yourself. Feel Valued.
    • People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role Click here for more information on our inclusion, diversity, and equity journey.
    • About American Water
    • American Water (

    NYSE:
    AWK) is the largest regulated water and wastewater utility company in the United States.

    With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations.

    American Waters 6,500 talented professionals leverage their significant expertise and the companys national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

    As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years.

    The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

    American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barrons 100 Most Sustainable U.S.

    Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agencys WaterSense Excellence Award, among additional state, local and national recognitions. For more information, visit and join American Water on LinkedIn, Facebook, Twitter and Instagram. * Illinois American Water* has a new leadership opportunity available as a *Senior Supervisor of Operations*. Based out of our operations in *Peoria, IL* this role will focus on our lead & copper services. In this operational lead role, you will oversee our field staff responsible for service line replacements. The senior supervisor will perform job site visits and oversee two lead crews.

    In addition, this role will be tasked with working with local contractors, job observations, and sending notificatios for utiltiy locates.

    Our winning candidate will be knowledgeable in the lead & copper guidelines and rules. _ *Primary Role*_ /Supervises the day-to-day water operations in accordance with Company policies and procedures and all applicable governmental laws and regulations./ _ *Key Accountabilities*_
    • Supervise and coordinate regional construction, operations, and maintenance within established budget limitations.
    • Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
    • Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
    • Obtains all required permits, licenses, rights of way, etc. required for proper compliance.
    • May be involved in customer service-related issues.
    • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
    • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
    • Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
    • Continue to reinforce the importance of developing a diverse workforce.
    • Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations.
    • Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
    • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. _ Knowledge/Skills_
    • Knowledge of the regulated water business and the regulations impacting the business.
    • Knowledge of process and operational areas.
    • Strong construction background.
    • Basic computer knowledge (Excel, Word, internal operational software).
    • Mechanical/maintenance background.
    • Computer skills a bonus.
    • Leadership, relationship building, teamwork, labor relations. _ Experience/Education_
    • A minimum of 2-5 years experience in operations preferred.
    • Bachelors degree in operational discipline, management, or related technical discipline preferred but not required, or equivalent experience. _ Certifications & Licenses_
    • Must possess valid driver's license. _ Hours/Schedule_
    • Full-time
    • Monday-Friday, 7am-3:30pm
    • Rotating on-call responsibility _ Travel Requirements_
    • Local and occasional regional travel. _ Other Requirements_
    • Ability to sit, stand, bend, and walk for long periods of time.
    • Lift minimum 25lbs.
    • Occasional hands on work required. _ Competencies_ Prioritizes & Role Models Safety Develops Talent Plans, Aligns, & Directs Drives Engagement Decision Quality
    • Join American Water...We Keep Life Flowing
    American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* *based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.*
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