Data Center Operations Technician - Hillsboro, United States - Direct Line Global

Description

Job Description

Job Description


About Us:
Founded in Silicon Valley, Direct Line Global ) is a market-leading, globally recognized technology services provider serving the growing data center industry's mission-critical design, installation, and managed services needs.

Join Our Growing Team Across Multiple Locations
Exciting News

Direct Line is thrilled to announce that we're expanding our horizons and looking for talented individuals to join us across various locations.

If you're ready to be part of a dynamic team shaping the future of Data Centers, this is your opportunity- https://dl-


SUMMARY

Direct Line ("DL") is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data center operators and technology companies.

Direct Line deploys decades of experience and knowledge through key partnerships with hyperscale technology companies and multi-tenant data center operators that give its clients a competitive marketplace advantage.

Direct Line is committed to continually improving our industry through certified training of cutting-edge technicians that deliver superior results with a passion for detail.

Direct Line is headquartered in Fremont, California with additional locations in Virginia, Tennessee, North Carolina, New Mexico, the Pacific Northwest, Asia-Pacific and Europe.

ESSENTIAL DUTIES AND RESPONSIBLITIES
Monitor Service Manager queue for incoming work
Installations and Decommissions and Relocations
Troubleshooting of Incidents
Tickets requiring the assistance of Data Center Facilities.
Closing tickets opened by the team that were handled by other teams.
Work the tickets noted above according to established data center standards and best practices.
Capture asset changes as they occur
Run new cabling for connect end devices to LAN or SAN switches
Recapture cabling from decommissioned devices
Look for opportunities to eliminate cost in data center operations.
Works with the guidance of more senior members of the Data Center Facilities team and direction of Data Center Management
Respond to data center emergency situations as requested by data center management
Record all incoming and outgoing freight.
Running hardware diagnostics and replacing failing parts in a timely manner.
Monitoring all network processes to ensure the smooth flow of data across the network.
Collaborating with software and network engineering teams on cybersecurity and network efficiency.
Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
Documenting processes and keeping event logs.
Advising on the procurement of new data center equipment.
Keeping track of developing trends in data center

QUALIFICATIONS
CompTIA Server Plus, CompTIA Network, or CCNP certification would be advantageous.
3+ years of experience as a data center technician, or similar.
In-depth knowledge of data center environments, servers, and network equipment.
Extensive experience in installing, monitoring, and maintaining data center equipment.
Exceptional ability to work as part of a team, provide IT support, and resolve errors.
Ability to keep up with advancements in data center infrastructure and technologies.
Proficiency in documenting network processes.
Exceptional communication skills.
Core Processing Unit (CPU) Repair/Replace
Hard Drive Disk (HDD) Repair/Replace
Duel In Line Memory Module (DIMM) Repair/Replace
Solid State Drive (SSD) Repair/Replace
Server Chassis Repair/Replace
Switch Chassis Repair/Replace
Fan Repair/Replace
Power Supply Repair/Replace
Degaussing Hard Drive Disk (HDDs)
RMA Equipment (Ship/Receive)
Linux Command Line Interface
Fiber Testing
Fiber Cleaning
Fiber Optic Repair/Replace
Network Traffic Verification


PHYSICAL REQUIREMENTS
Primarily walking, standing, and bending for extended periods with some sitting.
Ability to communicate effectively with verbal, written, visual and listening skills.

Dexterity of hands and fingers to operate any required equipment as well as to operate a computer keyboard, mouse, and other technical instruments.

Able to lift and carry heavy equipment, up to 50 pounds.
Ability to pull cables.
Ability to climb ladders and work on raised platforms.
#ZR

Why Direct Line ? We believe diversity fuels innovation, and opportunities at Direct Line are as diverse as your skills.

Focusing on innovation and growth, Direct Line offers a wide range of exciting career opportunities to take your future to new heights.

If you're looking for a career in a high-tech industry, surrounded by team members who want to work hard and have fun – where you are respected and valued.

You belong at Direct Line. We also offer industry-leading benefits and support a positive work-life balance.

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