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Mount Vernon

    Insurance Customer Service Representative-$1,000-$3,000 hiring bonus if P&C - Mt Vernon, United States - Devries Schlagel Insurance

    Devries Schlagel Insurance
    Devries Schlagel Insurance Mt Vernon, United States

    2 weeks ago

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    Description
    Job Description


    The Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates.


    Our office is rapidly growing and we are looking to train the right individual to fit right into our company.

    We are currently seeking to fulfill a full-time position.

    Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

    Salary depending on experience, plus generous commission and bonus, 50-60k or higher first year possible


    Hiring for both Arlington and Mount Vernon locations

    Salary:
    $ $ per year

    Benefits

    Annual Base Salary + Commission + Bonus Opportunities

    Paid Time Off (PTO)

    Health Insurance

    Vision Insurance

    Hands on Training

    Mon-Fri Schedule

    Career Growth Opportunities

    Retirement Plan

    Responsibilities

    Cross selling to current client base and develop relationships with network partners.
    Document each customer contact in E-Agent
    Immediately greet all customers, entering the office, in a friendly and helpful manner
    Take premium payments from customers
    Verify phone numbers, addresses and email addresses with each customer contact and update customer information
    Provide exceptional customer service
    Schedule appointments for sales staff to meet prospective customers
    Foster strong relationships with our customers to maintain a high level of client retention and product loyalty

    Requirements

    Possess an upbeat, positive and enthusiastic attitude
    Excellent Communication/interpersonal skills
    Must have ability to multi-task
    Professional phone etiquette
    Excellent Spelling and Grammar skills
    Great Customer Service Skills
    Works well with other employees and is a team player with a positive attitude
    Ability to tactfully handle stressful and difficult situations
    Bilingual, fluent is both English and Spanish is beneficial
    Adhering to strict FCC rules, please don???t apply if you have any felony related to theft, violence, drugs within the past seven years or ANY past convictions concerning violation of the FCC rules

    Company Description

    As a Personal Financial Representative in the Arlington & Everett areas, I know many local families.

    My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service.

    I look forward to helping families like yours protect the things that are important your family, home, car and more.

    I can also help you prepare a strategy to achieve your financial goals.
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