Patient Services Coordinator - Winston-Salem, NC
1 month ago
Job summary
Join Our Team as a Patient Services Coordinator III at Novant Health Position:Patient Services Coordinator III Location:Winston-Salem North Carolina Department:Ortho and Sports Med Clinic Employment Type:Full Time This position consists of three-12 hour rotating shifts 7am-7pm with an every-other Saturday from 800am to 1200 pm The weekly rotation is as follows Week 1 Monday Tuesday Wednesday Week 2 Monday Thursday Friday and Saturday 800am-1200pm As a Patient Services Coordinator III you will Manage Patient Information Accurately record and update patient demographics insurance details and medical histories Coordinate Appointments Schedule and confirm patient appointments ensuring timely efficient service Handle Billing Collections Post charges process copays manage patient collections with attention to detail Support Administrative Functions Cross-train in various administrative support roles to enhance team efficiency Deliver Exceptional Service Provide compassionate professional assistance to patients families team members Qualifications Education High School Diploma or GED required Experience Minimum one year clerical experience in medical office setting Technical Skills Proficiency in medical office software including EPIC systems Knowledge of medical terminology billing processes Communication Excellent verbal written communication skills Organizational Skills Strong ability to manage multiple tasks priorities fast-paced environment Cultural Competence Ability interact effectively individuals diverse backgrounds levels authority Benefits Competitive salary opportunities advancement Comprehensive benefits package health dental vision insurance Retirement plans employer matching Paid time off holiday pay Tuition reimbursement student loan forgiveness programs Employee wellness discounts Why Novant Health At Novant Health we value unique contributions each team member Foster inclusive culture where diversity celebrated individual empowered make difference As Patient Services Coordinator you will play crucial role delivering outstanding patient experiences supporting health wellbeing community What We Looking For Education High School Diploma or GED required Additional Skills Required Knowledge EPIC systems updating patient demographic information posting charges copays scheduling appointments Requires excellent verbal communication skills Must work changing priorities Excellent organizational problem solving critical thinking skills Maintain confidentiality Function part team Possess initiative Basic medical terminology required knowledge obtained formal classes work experience Detailed knowledge multiple payors billing requirements Familiarity coding practice specialty Additional Skills Preferred Proficient use computer software utilized practice Why Choose Novant Health At Novant Health we believe remarkable care starts compassion our patients communities each other Value belonging courage personal growth teamwork creating space everyone respected supported safe full selves Job Opening ID135902
Job description
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