Inside Salesperson - Salina, United States - Employbridge RMFG Branch 30048

Description

Job Description

Essential Duties and Responsibilities:

The Inside Sales Representative will be responsible for the following:

• Manage price/delivery inquiries, formal quote requests, sales orders, and service orders. This includes processing, expediting, problem solving and basic technical support
• Coordinate product deliveries between four production sites worldwide
• Develop and foster relationships with customers, account managers, and project managers
• Receive and resolve and/or escalate customer issues and inquiries
• Maintain a customer focus while working in a fast-paced numbers driven environment
• Meet and/or exceed all customer requirements in addition to departmental metrics
• Embrace full "wing to wing" ownership of all commercial operations transactions
• Understanding and knowledge of complex commercial terms, incoterms and ability to support point of contact to ensure execution of contractual terms
• Assist the warehouse pull parts and take inventory

Must Haves:

• Minimum 5 years of experience in sales or customer care
• Required experience in any of the following industries :-

oil & gas, power, heavy equipment, or automation & controls

Preferred:

· Proficiency with Microsoft Office including Outlook, Excel, PowerPoint, and Word applications

• Experience with SAP
• Experience with Salesforce