- Ensure hardware asset and configuration items mapping are complete and accurate
- Work with Sustain teams on education and process adherence to ensure asset data integrity is managed properly throughout the ITAM Enterprise Lifecycle Management
- Lead/Participate in internal and external audits and physical asset verification projects
- Improve and maintain Hardware Asset Management process documentation
- Collaborate with cross-functional teams in program-wide asset management and configuration management activities
- Provide recommendations and best practices to improve existing hardware asset management processes, configuration management updating and procedures
ServiceNow ITAM Admin - Detroit, United States - Tata Consultancy Services
Description
Position: ServiceNow ITAM Admin
Location: Detroit, MI / Charlotte, NC (Onsite)
Duration: FTE
Job Description:
The position will assist in delivering IT Asset and Configuration Management as an operational program in IT Operations. The hardware asset management specialist will be involved in various activities within IT Asset Management (ITAM) - Hardware Audits, physical asset verification and location, asset custodianship, process documentation, configuration analyst, and process integration activities. Ideal candidates will have a strong technical background (with prior experience in IT) either in end point device support and management or administration related roles for infrastructure of network devices.
Responsibilities: