Parts Specialist/Small Engine Tech - Montclair, California, United States
1 day ago
Job description
Overview
Stotz Equipment is a full-service John Deere dealership with 25 locations across 8 western states, serving the agriculture, construction, and turf industries.
Family-owned since 1947, we're built on the values of Quality, Integrity, Loyalty, Caring, and Community. Our people-first culture empowers teams to grow, collaborate, and make a real impact for our customers and each other.
Come help us fulfill our purpose: to create a better life for our families, communities, and those connected to the land.
What You'll Be Doing
As a Parts Specialist/Small Engine Tech, you'll be the go-to resource for customers needing repairs for their hand held units as well as parts and accessories for John Deere and other equipment. You'll combine hands-on service with technical knowledge to assist customers over the phone and in person. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in delivering outstanding customer service while supporting the overall efficiency and organization of the parts department.
Responsibilities
Sell, stock, receive, and deliver parts and accessories
Provide excellent in-store customer service and support over the phone
Assist with ordering, researching, and sourcing parts for customers
Maintain organized displays, promotional materials, and showroom merchandising
Work with vendors and alternate resources to fulfill customer needs efficiently
Pick up and deliver equipment as needed
Clean and organize equipment layout, tractors, and warehouse areas
Monitor shortages and expedite orders to maintain inventory levels
Support audit compliance by ensuring accurate processes and recordkeeping
Collaborate with internal teams and demonstrate a team-player mindset
Qualifications
What's Required
Skills / Experience
- High integrity, reliable, and a strong team player
- Organized and able to multitask in a fast-paced environment
- Customer service focused with a positive attitude and high energy
- Should own some tools
- Strong communication skills, both verbal and written, with good phone etiquette
- Basic computer and data entry/keyboarding skills; ability to research parts online
- Previous parts or service experience in automotive, heavy equipment, or related industries preferred
- Ability to work flexible hours, including participation in a Saturday rotation
- Must have and maintain a clean driving record
Preferred
Forklift certification
Familiarity with John Deere equipment, or other agricultural, turf, or construction machinery
Prior experience in parts sales, service, or inventory management
Compensation is competitive and based on skill level, experience, and knowledge.
Education
- High school diploma or equivalent
Physical Requirements
Ability to sit, stand, walk, bend, kneel, climb, and reach throughout the workday
Frequent use of hands for handling parts, operating tools, computer, and phone
Must be able to lift, carry, push, or pull up to 75 lbs. regularly
Requires close vision for reading, inventory, and computer work
Must be able to communicate effectively in person and over the phone
Sufficient hearing required to communicate in active warehouse and work environments
Must be able to operate warehouse equipment such as forklifts and pallet jacks (training provided if not certified)
Work may involve exposure to varying temperatures, dust, and warehouse/yard environments
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
What's In It for You
At Stotz Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:
- Profit Sharing Bonus Program
- 401(K) with 4% Company Match
- Medical, Dental, Vision & Life Insurance
- Paid Time Off, Sick Time & Company Holidays
- Tuition Reimbursement & Apprenticeship Sponsorship
- Technician Incentive Program
- Employee Assistance Program (EAP)
- Boot Voucher & Technician Tool Account
- Company Vehicle (for qualifying roles)
- Training through John Deere University
- Eligible to join the John Deere Credit Union
- Advancement Opportunities
Successful applicants will be required to complete a background check, including criminal history and a drug screening, prior to the start of employment. For certain positions, a valid driver's license and a clean driving record are also required.
Salary Range
USD $ USD $28.00 /Hr.
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