Front Desk Associate PM Shift 3pm-11pm - Columbia, SC
1 month ago
Job summary
+We are seeking a friendly and professional Front Desk Agent to join our team providing exceptional customer service ensuring a welcoming atmosphere.
+Responsibilities
+- Greet and welcome guests upon arrival with a warm and friendly demeanor.
- Manage check-in and check-out processes efficiently using hotel management software.
- Answer phone calls promptly providing information about hotel services responding to guest inquiries handle reservations cancellations modifications accurately assist guests with special requests address any concerns issues that may arise during their stay maintain an organized front desk area ensure that all necessary supplies are stocked collaborate with other departments seamless guest services including housekeeping maintenance provide information local attractions dining options transportation services enhance guest experience.
Job description
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