Technical Support - Scotts Valley - Microtech Systems, Inc.

    Microtech Systems, Inc.
    Microtech Systems, Inc. Scotts Valley

    17 hours ago

    Description

    Technical Support / Customer Service

    This full-time position entails fielding inbound telephone support requests, email support requests, and on-site customer support while working closely with engineering staff to reproduce and solve customer problems.

    • Answer phone/email problem reports
      Work as a team with others in the Support Department
      Travel to customer sites to install equipment, train end-users

    Priorities for Success:

    • You possess excellent written and oral communication skills.
      You have experience troubleshooting PC hardware, software,
      and Windows problems.
      Your mechanical aptitude is high.

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