Manager II, Clinic Operations Multi-Specialty - Fort Worth, United States - Baylor Scott & White Health

    Baylor Scott & White Health
    Baylor Scott & White Health Fort Worth, United States

    Found in: beBee S2 US - 1 month ago

    baylor scott & white health background
    Full time
    Description

    JOB SUMMARY

    The Clinic Operations Manager 2 coordinates all activities in physician offices, clinics or other areas that help patients to ensure high quality, patient-centered care and compliance with established policies, procedures and standards.

    ESSENTIAL FUNCTIONS OF THE ROLE

    • Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
    • Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
    • Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
    • Interviews, selects, trains, supervises, evaluates, counsels and recommends termination of assigned employees.
    • Approves and contributes to in-service education programs for assigned people.
    • Coordinates accounts receivable management to ensure maximum reimbursement.
    • Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
    • Provides information to physicians, community groups and referral agencies about programs provided by practices.
    • Investigates, resolves and documents resolution of patient complaints.

    KEY SUCCESS FACTORS

    • Demonstrated leadership, communication and problem-solving skills.
    • Demonstrated effectiveness in team development strategies.
    • Demonstrated ability to evaluate and stabilize team and one-on-one workloads through effective time management, prioritization and organizational skills.
    • Able to travel as required.

    BENEFITS

    Our competitive benefits package includes the following

    • Immediate eligibility for health and welfare benefits
    • 401(k) savings plan with dollar-for-dollar match up to 5%
    • Tuition Reimbursement
    • PTO accrual beginning Day 1

    Note: Benefits may vary based on position type and/or level

    QUALIFICATIONS

    • EDUCATION - Associate's or 2 years of work experience above the minimum qualification
    • EXPERIENCE - 4 Years of Experience