- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they a closed and invoiced
- Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission, and follow up
- Basic knowledge of accounting practices
- Ability to use and understand desktop load applications such as Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- High School Diploma or equivalent work experience
-
Service and Parts Counter Clerk
1 week ago
Blanchard Equipment Company, Inc Louisville, United StatesPosition Specifics: · Department: Service · Reports to: Service Manager or Service Location Manager · Supervises: None · Purpose: · Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the de ...
-
Service and Parts Counter Clerk
4 days ago
National Guard Employment Network Louisville, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
-
Service and Parts Counter Clerk
1 week ago
Blanchard Equipment Company, Inc Waynesboro, United StatesPosition Specifics: · Department: Service · Reports to: Service Manager or Service Location Manager · Supervises: None · Purpose: · Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the de ...
Service and Parts Counter Clerk - Louisville, United States - Blanchard Equipment Company, Inc
Description
Position Specifics:
Department: Service
Reports to: Service Manager or Service Location Manager
Supervises: None
Purpose:
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
Responsibilities: