- Rental Support and Customer Service
- Serve as the primary point of contact for customers needing rental equipment.
- Assess customer needs and recommend appropriate machines, attachments, or solutions.
- Prepare and process rental quotes, reservations, and contracts.
- Communicate rental rates, terms, availability, and policies clearly and professionally.
- Schedule equipment deliveries, pickups, and exchanges with customers and drivers.
- Coordinate with the service department to ensure equipment is ready, inspected, and safe.
- Monitor equipment location, status, and shop status utilizing rental management software.
- Maintain accurate rental files, customer records, and billing documentation.
- Verify equipment condition before and after each rental; ensure documentation of damages and hours.
- Communicate required repairs or cleaning needs to the service team.
- Ensure rental assets are maintained to company standards and availability is maximized.
- Enter contracts, inspection requests and work order requests into dealer software.
- Review invoices for accuracy and invoice customers as required.
- Work closely with sales representatives, shop personnel, and other rental departments.
- Provide timely information on equipment availability for the sales team.
- Support the Rental Manager in case of their absence.
- Experience in equipment rental, construction, dealership operations, or similar industry.
- Strong communication and customer service skills.
- Proficiency with rental management or dealership software.
- Ability to multitask in a fast-paced environment.
- Knowledge of heavy equipment types and attachments
- Strong organization, problem-solving, and follow-through.
- Prior experience in a heavy equipment dealership environment.
- Basic mechanical understanding of construction equipment.
- Dispatching, or logistics experience.
- Ability to work at a computer workstation for prolonged periods.
- Occasional yard inspections requiring walking, climbing onto machines, or outdoor conditions.
- Ability to communicate clearly by phone and in person.
Regular and predictable attendance and punctuality is vital. Must attend work regularly and arrive at work on time. Failure to do so detrimentally affects team morale and productivity.
For Benefits, Job Description and EEO information, please review attachments.
The pay rate is commensurate with knowledge, ability, experience, and location.
Are you ready to join the 4Rivers Equipment family? Your adventure starts here Apply now, and let's write the next chapter of your career together. Req#_1845 -
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Rental Coordinator - Commerce City - 4 Rivers Equipment
Description
Position SummaryThe Rental Coordinator is the frontline point of contact for rental customers, responsible for coordinating equipment reservations, contracts, deliveries, and rental returns. This role ensures that customers receive accurate information, timely deliveries, and a seamless rental experience.
Benefits
• Low Deductible Medical/Dental/Vision
• 401K and Roth IRA Option Available
• 401K Match & Profit Share
• Life/AD&D
• Online Continual Education, including John Deere University
• Tuition Reimbursement
• Sponsorship with John Deere Technician Program
• Paid Time Off / Volunteer Time Off
• Asset Investment
• 4Rivers Employee Discount/ ADP LifeMart Discounts
• Customized Career Path
Company Summary
When you join 4Rivers Equipment, you're not just getting a job; you're becoming a part of an award-winning John Deere team With 11 locations spanning from Fort Collins, CO to El Paso, TX, we offer you the chance to grow your career while being part of a fun and team-oriented work environment. Our mission? To improve the lives of our customers, business partners, and employees - because we're more than just colleagues; we're your working partner
Essential Duties
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Rental Coordinator
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Rental Coordinator
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Rental Coordinator
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Rental Coordinator
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Rental & Logistics Coordinator
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Rental & Logistics Coordinator
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Rental Assistance Coordinator
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Rental Assistance Coordinator
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Rental Coordinator
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Rental Coordinator
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Rental & Logistics Coordinator
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Lot Coordinator-Rental Car Operations 18-20 Per Hour
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Lot Coordinator-Rental Car Operations 18-20 Per Hour
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Property Manager Assistant
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Property Manager Assistant
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