Systems Administrator - Reston, United States - Abacus

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    Description

    Job Category: R&D: Systems Engineering & General Studies Job Code: System Analyst:POS Job Title: Systems Administrator Keywords: Number of Positions: 1 Remaining Positions: 1 Duties:
    ***Candidates must be local and can come into the office at least 3 days a week. At the beginning of the assignment it will be hybrid- 3 days a week.

    Candidates MUST be able to obtain and maintain a public trust clearance for the U.S. Department of Homeland Security (Client) in order to access Client production systems and PII data.

    Must be able to meet CFIUS requirements.

    Schedule:it will either 4pm to 12am or 12am to 8 am

    As a Linux/Unix System Administrator (second/third shift) for the North America Biometrics Programs team in Reston, Virginia, you will monitor, maintain, and administer hardware/software/configurations across multiple environments to ensure high availability and peak performance. You will update shift logs, assist with Operation System patching/upgrades, perform data backups and diagnostics, utilize command line for troubleshooting, and repair and restore systems to normal processing. In addition, you must have experience with monitoring; software problem solving; phone support during problem resolution; and disaster recovery operations.

    Essential Functions / Key Areas of Responsibility

    • Leverage command line activities as you monitor and resolve performance related issues of biometric products, software, and networks
    • Monitor server/software error messages displayed on monitoring fault-detection terminal and take appropriate actions to restore services as needed
    • Perform installations and patching to maintain key applications and operating systems
    • Document problems/issues in ticket tracking system
    • Review and resolve tickets through the ticketing system, phone calls, and emails.
    • Collaborate with other teams and provide client updates until issues are resolved
    • Lead troubleshooting call bridge to ensure the incident is documented from start to closure
    • Support deployment activities, including patching, upgrades, scripting etc.
    • Ensure that your customers are satisfied throughout the process
    • Review, update, and prepare shift logs for an efficient transition to new shift.
    • Effectively multitask on a variety of complicated assignments
    Skills:
    Skills and Abilities:
    • Minimum of three (3) years of system administration experience in a highly secure, Linux/Unix environment utilizing command line, monitoring tools, patching and scripting and excellent communications skills, oral and written.
    • Team-oriented and self-motivated.
    • Excellent written and verbal communication skills
    Preferred Qualifications
    • AIX, Suse, and Windows administration and some Oracle/MySQL Database experience
    Special Position Requirements
    • This position is subject to standard pre-employment background check
    • This position is subject to post-hire third party background checks with state agencies
    • This position is subject to requirements of CFIUS and will require U.S. Citizenship
    Education:
    Associate's Degree in Computer Science, Engineering, or a related field, OR a minimum of five (5) years of experience in Linux/Unix
    Languages: English Read Write Speak ttachments: Skills and Experience Skills:
    Required
    • LINUX
    Additional
    Languages: English( Speak, Read, Write ) Minimum Degree Required: lso Preferred: Location Client Location Country: United States State/Province: Virgini City: Reston ddress: 1881 Campus Commons Drive POSTAL CODE: 20191 Work Location Same as Client Location Other Client Location Work Completed Offsite Schedule Start Date: 03/04/2024 Hours Per Week: 40.00 Est. End Date: 03/03/2025 Hours Per Day: 8.00 Schedule Notes: Days Per Week: 5.00