- Health, dental, and vision insurance
- Company-paid short & long-term disability
- Employee Assistance Programs (EAP) for mental health and wellness
- Paid time off
- 10 paid company holidays
- Training and development opportunities
- Employee Purpose Plan
- A high-impact leadership role in a fast-growing pool service company
- Full-time: Monday–Friday, 8:00 AM – 5:00 PM
- Occasional overtime may be required based on operational needs
- Serve as the primary point of contact for customers, ensuring a positive and consistent customer experience across repairs, service and sales departments.
- Perform regular follow-ups with customers to confirm service satisfaction and address concerns promptly.
- Communicate service updates, schedule changes, and relevant information to customers in a timely and professional manner.
- Coordinate with branch managers and field teams to relay customer requests and service needs.
- Identify opportunities to improve service processes and customer experience.
- Maintain accurate and detailed documentation of customer interactions, service records, and assigned accounts.
- Support sales and retention efforts by building strong customer relationships and promoting service continuity.
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Dispatch Coordinator · Foster positive relationships with customers driving sales and ensuring satisfaction in this key role at Poolie. · Serve as primary point of contact for assigned customers delivering exceptional service. · ...
Austin6 hours ago
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: · If you are interested in applying for this job, please make sure you meet the following requirements as listed below. · Who We AreAt Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to rai ...
Austin1 day ago
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Description · Who We Are · At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction. · To ...
Austin, TX1 day ago
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As a Dispatch Coordinator you will play a key role in fostering positive relationships with customers, driving sales, and ensuring customer satisfaction. You will act as the primary point of contact for assigned customers, building trust and understanding their needs to deliver e ...
Austin Full time1 week ago
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: · If you are interested in applying for this job, please make sure you meet the following requirements as listed below. · Who We AreAt Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to rai ...
Austin2 days ago
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Service Coordinator -Service Department · Location: Austin, TX (onsite) · Duration: Full-time · Summary: · Handles service scheduling, technician dispatch, customer communication, documentation, materials coordination, and billing support. · Responsibilities: · Manage service re ...
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Service Coordinator -Service Department · Location: Austin, TX (onsite) · Duration: Full-time · Summary: · Handles service scheduling, technician dispatch, customer communication, documentation, materials coordination, and billing support. · Responsibilities: · Manage service re ...
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Dispatch Coordinator - Austin - Poolie
Description
Who We AreAt Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction.
Today, we're one of the fastest-growing pool service companies in Texas, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
As a Dispatch Coordinator you will play a key role in fostering positive relationships with customers, driving sales, and ensuring customer satisfaction. You will act as the primary point of contact for assigned customers, building trust and understanding their needs to deliver exceptional service and maximize loyalty. This role requires strong communication, interpersonal, and analytical skills, coupled with a passion for building meaningful connections.
Responsibilities:
If you're ready to lead teams, optimize service operations, and deliver an exceptional customer experience in a fast-growing pool service company, we'd love to hear from you. This role offers the opportunity to make a real impact while growing alongside a strong, collaborative team. xhuatnn
Apply today and dive into a leadership career that makes a splash
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