Public Safety Telecommunicator - Albert Lea, MN
1 month ago
Job summary
Performs responsible communications work receiving and processing emergency and non-emergency communications with the Sheriff's Office for services of law enforcement fire ambulance medical helicopter state patrol and related state and local agencies services.Operates all dispatch equipment handles multiple calls simultaneously determines appropriate responder(s) dispatches in accordance with guidelines service area maps type urgency of call obtains relevant information from callers maintains communication with callers assists deputies regarding warrants creates Initial Complaint Reports assigns activity codes enters relevant data greets assists office visitors provides information refers to appropriate person.
Responsibilities
- Receives evaluates communications including emergency/non-emergency phone calls electronic communications alarms etc determines appropriate responder(s) dispatches in accordance with guidelines service area maps type urgency of call.
- Maintains communication with callers attempts to keep them calm on the line while paging for assistance necessary units agencies.
Job description
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