- Support marketing campaigns targeted at various customer segments, including Coop Members, Board Members, Customers, Savings Direct, and Member Loyalty Points.
- Promote Cooperative values and develop strategies to support the objectives and growth plans of assigned Sales Managers.
- Collaborate with other Sales Support Specialists to enhance team effectiveness and responsiveness to customers and internal stakeholders.
- Assist and set up Customers and Members with online ordering platforms.
- Support assigned Account Managers with tactical execution tasks as needed.
- Ensure timely fulfillment of VBS's management reporting requirements.
- Perform emergency backup responsibilities as authorized by sales leadership.
- Fluent in English and Spanish required
- Previous experience in a sales support or customer service role preferred.
- Proficiency in Microsoft Office suite.
- Professional demeanor and commitment to delivering exceptional customer service.
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Sales Support Specialist - Greenville, WI, United States - Valley Cooperative Association
Description
Valley Baker's Supply (VBS) provides high-quality baking ingredients and supplies, dedicated to supporting the success of bakeries and food service establishments.
We are committed to delivering exceptional customer service and fostering a collaborative work environment where every team member can thrive.
We are seeking a motivated and bilingual Sales Support Specialist to join our team and play a crucial role in achieving VBS's future growth goals.
The Sales Support Specialist will be responsible for providing outstanding customer service, processing orders, and supporting sales and marketing initiatives.
Fluency in English and Spanish is required for this position.Provide timely and quality service to inbound customer calls regarding orders, product inquiries, pricing, and delivery questions.
Valley Cooperative Association (VCA) is a member-owned Cooperative focused on providing the finest baking & brewing ingredients, supplies, and business services.
VCA maximizes success through customized and highly responsive service, and delivery of food ingredients, products, and packaging.We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We encourage individuals from underrepresented backgrounds to apply and join our team, as we believe that diversity enriches our work environment and drives innovation.