- Maintains regular communication regarding all aspects of their designated area with the Transaction Services Manager regarding unusual or complex customer problems/approvals/complaints outside normal guidelines.
- Collaborates with manager to ensure SLAs and Department metrics are developed and maintained in daily operations.
- Responds to all requests for information and assistance in a prompt, efficient and friendly manner by relaying information as requested Follows up on all situations that cannot be handled immediately. Resolve complaints, under general supervision and established procedures, within a reasonable time frame.
- Maintains regular and consistent communication with other Supervisors and Managers concerning issues and new product knowledge.
- Monitor and communicate using the 1Source system for internal customers with promptness and efficiency.
- Ensures the completeness and accuracy of the designated group's daily activities/tasks.
- Determine when tasks need to be enhanced or changed. Maintains knowledge of new policies and procedures and technology upgrades to ensure compliance with all regulations. Ensures EFT Services procedures are reviewed and maintained on a regular basis.
- Ensures new hire and ongoing training is completed for EFT Services.
- Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Civista Bank's policies and procedures.
- 3-5 Years experience in banking or financial services.
- ACH, Wire Transfer, and bank operations experience required.
- High School Diploma/G.E.D. with office administrative skills or certification. A higher level of degree is not required but preferred.
- Solid Computer literacy (Word, Excel) with accurate data entry skills; proficient knowledge of working with spreadsheets. Ability to become proficient in use of specific software required for position.
- A high level of initiative, thoroughness, accuracy, and organizational skills required.
- Strong attention to detail required.
- High level of confidentiality required.
- Professional, friendly, and helpful telephone communication skills required.
- Ability to manage multiple priorities/projects with varied deadlines.
- Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
- Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
- Work involves lifting and moving files of up to 15 lbs.
- Work involves the ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.
- Work involves some travel to attend meetings, training, and so forth.
- Pay Transparency Nondiscrimination Provision:
- Equal Opportunity Employer EEOC M/F/D/V
-
Travel Services Supervisor
3 weeks ago
Civista Bank Sandusky, OH, United StatesCivista Bank · Description: · Position Purpose: · The main objective of the position is to service all aspects of the Deposit Transaction Services job functions and manage the team. · Description of Duties, Responsibilities and Expectations: · * Responsible for the Deposit T ...
-
Food Service Supervisor
1 week ago
Ohio, Inc. Sandusky, United StatesJob Description **Primary Location** · : United States of America-OHIO-Erie County-Sandusky Compensation : $20.11/hr Food Service Supervisor F ) **Job Duties** · The Ohio Veterans Home is a State of Ohio employer and working here is clearly more than "just a job" - it is a priv ...
-
Deposit Transaction Services Supervisor
3 weeks ago
Civista Bank Sandusky, United StatesCivista Bank · Description:Position Purpose: · The main objective of the position is to service all aspects of the Deposit Transaction Services job functions and manage the team. · Description of Duties, Responsibilities and Expectations: · Responsible for the Deposit Transaction ...
-
Deposit Transaction Services Supervisor
3 weeks ago
Civista Bank Sandusky, United StatesJob Description · Job DescriptionDescription:Position Purpose: · The main objective of the position is to service all aspects of the Deposit Transaction Services job functions and manage the team. · Description of Duties, Responsibilities and Expectations: · Responsible for the D ...
-
1st Shift Caregiver/resident Aide
5 days ago
Premier Senior Living, LLC Upper Sandusky, United States**Westbrook Assisted Living** · **101 Westbrook Blvd** · **Upper Sandusky Ohio 43351** · **1st Shift CAREGIVERS **Full Time, Part Time** · **CLASSIFICATION: NON EXEMPT** · **_WHY SHOULD YOU WORK FOR US?_** · **Flexibility, Education, Health Benefits, Tuition, Paid Time Off, 401K, ...
-
Service Supervisor
1 week ago
WW Williams Perrysburg, United StatesService Supervisor Opportunity Summary: · As a Service Supervisor at W.W. Williams, you will be responsible for organizing workflow to meet and exceed customer expectations and arranging work to accomplish departmental objectives by completing repair orders in a timely and accura ...
-
Service Supervisor
3 weeks ago
Ohio Machinery Co Perrysburg, United StatesFind YOUR fit at Ohio CAT (a division of Ohio Machinery Co.) Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come ...
-
Service Supervisor
1 week ago
W.W. Williams Company Perrysburg, United StatesJob Description · Job DescriptionService Supervisor Opportunity Summary: · As a Service Supervisor at W.W. Williams, you will be responsible for organizing workflow to meet and exceed customer expectations and arranging work to accomplish departmental objectives by completing rep ...
-
Supervisor Protective Services
1 week ago
Bon Secours Mercy Health Oregon, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · _The police sergeant serves as a first line supervisor di ...
-
Environmental Services Supervisor
1 day ago
Wood County Hospital Bowling Green, United StatesJob Description · Job DescriptionWood County Hospital is now accepting applications for an Environmental Services Supervisor. The ES Supervisor Provides personal care and professional excellence by supervising and coordinating activities and working with cleaning crews engaged in ...
-
Lead Warehouse Worker
1 week ago
Penske Truck Leasing Clyde, United StatesPosition Summary: · Penske Logistics is looking for warehouse associates to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who want to excel in a warehouse environment. Provides support ...
-
Lead Warehouse Worker- 3rd Shift
5 days ago
Penske Truck Leasing Clyde, United StatesPosition Summary: · Penske Logistics is looking for warehouse associates to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who want to excel in a warehouse environment. Provides support ...
-
ICU Care Assistant
5 days ago
Haywood Regional Medical Center Clyde, United States Full timePAID CNA TRAINING PROGRAM · Who We Are: · People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Haywood Regional Medical Center is licensed for 154 beds and offers a comprehensive array of services and 11 multi-specialty ...
-
Warehouse Worker
5 days ago
Penske Truck Leasing Clyde, United StatesPosition Summary: · Penske Logistics is looking for warehouse associates to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who want to excel in a warehouse environment. Provides support ...
-
Warehouse Worker
1 week ago
Penske Truck Leasing Clyde, United States Full timePenske Logistics is looking for warehouse associates to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who want to excel in a warehouse environment. · Why is Penske Logistics for you? · ...
-
Deposit Transaction Services Supervisor
3 weeks ago
Civista Bank Sandusky, United StatesJob Description · Job DescriptionCivista Bank · Description:Position Purpose: · The main objective of the position is to service all aspects of the Deposit Transaction Services job functions and manage the team. · Description of Duties, Responsibilities and Expectations: · Respon ...
-
Deposit Transaction Services Supervisor
3 weeks ago
Civista Bank Sandusky, OH, United StatesCivista Bank · Description:Position Purpose: · The main objective of the position is to service all aspects of the Deposit Transaction Services job functions and manage the team. · Description of Duties, Responsibilities and Expectations: · Responsible for the Deposit Transaction ...
-
Line Supervisor-Food Service
1 week ago
Management & Training Corporation Woodville, United States Full timePay: $13.00/hr. · Location: 2999 US-61, Woodville, MS 39669 · Status: Full Time · Our team members enjoy: · Competitive wages · Health, dental, vision, and prescription drug insurance · Paid time off · 9 paid holidays · Flexible schedules · 401(k) · a chance to make a differen ...
-
Stellar Ventures Clyde, United StatesSana TGmed Service Technician Heating, Air Conditioning, Ventilation, Plumbing (m/f/d) Full-time | Cham, Bavaria, Germany (on-site) More than 200 technical employees nationwide ensure the smooth operation of building and technical systems in our clinics. As a reliable partner, Sa ...
-
Electronic Funds Transfer Services Supervisor
3 weeks ago
Civista Bank Sandusky, OH, US, United StatesCivista Bank · Description:Position Purpose: · This position is designed to provide leadership to the EFT Services Specialists within the Deposit Operation's Department. Serving as the subject matter expert for EFT Services functions, the Supervisor is the go-to person within the ...
Electronic Funds Transfer Services Supervisor - Sandusky, United States - Civista Bank
Description
Civista BankDescription:
Position Purpose:
This position is designed to provide leadership to the EFT Services Specialists within the Deposit Operation's Department. Serving as the subject matter expert for EFT Services functions, the Supervisor is the go-to person within the group to ensure the department operates smoothly and effectively within Service Level Agreements (SLAs). In addition, the Supervisor will need to ensure proper coverage of their area, as well as provide mentoring and ongoing coaching to the Specialists. Demonstrate Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
Key Accountabilities, Responsibilities and Expectations:
Qualifications, Knowledge and Skills:
Physical Requirements:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PI3dfa53bee4d
