Clinical Lead - Fort Lauderdale
1 day ago
Job description
Employment Type:
Full timeShift:
Description:
The Clinical Lead provides daily clinical oversight, leadership, and operational support to ensure safe, efficient, and compassionate patient care. In the Pain Management procedural area, the Clinical Lead oversees workflow, staffing, patient flow, and adherence to safety and quality standards. This role serves as the primary resource for procedural guidance, real‑time decision‑making, and coordination between nursing staff, providers, and ancillary teams.The Clinical Lead promotes a welcoming and professional environment, supports customer service excellence, and models Holy Cross Hospital's Mission and Core Values. Responsibilities include maintaining accountability for quality outcomes, ensuring compliance with regulatory requirements, supporting team communication, and upholding high standards of work ethics, patient confidentiality, and clinical competency. The role also fosters continuous learning, development, and staff support across the department.
Purpose: The Clinical Lead provides day‑to‑day clinical oversight, leadership, and customer service to ensure safe, efficient, and compassionate patient care. This role supports departmental operations, promotes Holy Cross Hospital's Mission and Core Values, and serves as a clinical resource to staff. The Clinical Lead oversees workflow, supports staff development, upholds regulatory standards, and ensures operational excellence—particularly within the Pain Management procedural area.
What you will do:
Pain Management Procedural Area – Lead Nurse Oversight
Provides onsite leadership and continuous oversight of Pain Management procedure rooms.
Coordinates daily procedural workflow, ensuring timely room turnover, patient preparation, and provider support.
Serves as the primary resource for clinical questions, procedural troubleshooting, and real‑time decision‑making.
Ensures adherence to safety protocols, sterile techniques, and regulatory standards within the procedural area.
Supports efficient patient flow, scheduling coordination, and mitigation of delays.
Oversees staff performance, provides coaching and guidance, and ensures proper skill utilization in the procedure suite.
Facilitates timely escalation of clinical or operational issues to physicians, management, or support teams.
Ensures appropriate staffing, assignment clarity, and readiness of equipment and supplies.
Promotes a culture of collaboration between nursing staff, providers, and ancillary teams to ensure high‑quality, patient‑centered care.
Customer Service
Creates a welcoming, respectful environment for patients, families, visitors, and associates.
Maintains professionalism and composure during challenging situations.
Assists customers proactively and practices effective service recovery.
Adheres to dress code and maintains a clean, safe environment.
Accountability
Completes assignments accurately and consistently, even during high workload periods.
Supports quality improvement initiatives and departmental KPIs.
Serves as a resource and preceptor while maintaining accountability for outcomes.
Collaborates with management in handling complex issues.
Supports a culture of inclusion and values diverse perspectives.
Mission & Core Values
Models integrity, compassion, and Holy Cross Hospital's Mission in daily interactions.
Participates in spiritual development, ministry education, and community outreach activities.
Demonstrates respect for all faith backgrounds and prioritizes care for the vulnerable.
Work Ethics
Reports on time, uses time effectively, and completes work within expected timelines.
Follows safe work practices and adheres to all organizational policies.
Participates in cost‑saving initiatives and environmental stewardship.
Attends required meetings and maintains professionalism in all duties.
Teamwork & Communication
Communicates clearly, listens actively, and keeps colleagues informed.
Encourages diverse viewpoints and collaborates effectively with team members.
Supports new associates and promotes a positive response to change.
Demonstrates respectful communication across all interactions.
Corporate Compliance
Conducts business with honesty, fairness, and integrity.
Maintains compliance with HIPAA, DOH, TJC, and all regulatory requirements.
Protects confidentiality and reports any instance of non‑compliance.
Safeguards passwords and accesses confidential information only when required.
Personal Achievement & Learning
Maintains required competencies and seeks continuous professional development.
Adapts to new processes and seeks improvements in work methods.
Participates in cross‑training to support departmental needs.
Clinical Assessment & Competency
Provides age‑appropriate care across all developmental groups, from neonate to older adult.
Demonstrates the ability to gather, interpret, and respond to patient needs consistent with scope of practice and best clinical standards.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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