Telecommunications Analyst III - Madison, United States - Sondhi Solutions

Description

Telecommunications Analyst 3Hybrid:
MUST be a WI resident or willing to relocate to WI prior to starting the role at own expensePosition overview:

Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions.


Minimally qualified applicants must have:
Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologiesWorking knowledge of Networking conceptsExperience with Cisco phones and infrastructureThis position will have minimal travel but it may be necessary for some projects


No overnight travel expectedResponsibilities:
Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance.

Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smart phones (iOS), VoIP, and PBX telecom systems.

Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. This is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin.


The DOC telecom group manages:
Cisco infrastructure and endpointsMitel VoIP PBX and ACDTelecommunication Company managementSmart phone supportAirwatchApple Business ManagementVideo conferencing account managementRequired SkillsRequired Skills & Years of Experience: 2 5 YearsVideo Conferencing infrastructure and endpoints managementUnified Communications Systems (Webex, PBX, ACD, etc)

Mobile device support and ManagementNetworking Concepts (CUBE, SBC, SIP, H323, VoIP, etc)Preferred vendor Experience:
CiscoMitelZoomAirWatchApple Business ManagementMicrosoftRequired soft skills:Ability to work independently but in a team environment-Able to meet deadlinesPunctualAbility to multi-task and balance their work dayAbility to troubleshoot complex problems and determine a solution
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