- Serve as principal liaison for providers in all areas of fee assistance program eligibility (ie. updating documents, verifying submitted information, answering all provider questions/concerns)
- Assist providers in assessing qualifications according to the Department of Defense policies and provide exceptional customer service support in navigating fee assistance program policies and procedures
- Enter and maintain customer data into the electronic database
- Receive incoming calls, letters and E-mail from families and providers and provide exemplary customer service via active listening and professional communication
- Maintain respectful working relationship with clients and adhere to high-ethical standards including maintaining strict confidentiality
- Provide weekly report on pre-determined measurable job tasks and call volume
- Participate in a team-oriented work environment
- Assist with special projects and other functions as needed to accomplish mission and objectives
- Perform other duties as assigned
- Completed bachelor's degree or relevant experience
- Proven experience providing customer service to diverse populations. Conflict resolution experiences a plus
- Experience in a social services, human services, or child development setting
- Experience with case management and multi-tasking
- Experience with call center environment
- Proven multi-tasking capability, sense of urgency, organizational skills, and case management skills
- Experience with the Microsoft Office suite of products and Internet-savvy
- Exceptional oral and written communication skills
- Fluency in Spanish is a plus
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The Case Manager is responsible for the collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's health needs through communication and available resources to promote quality cost-effective outcomes. · ...
Arlington1 month ago
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The Case Manager is responsible for the collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's health needs through communication and available resources to promote quality cost-effective outcomes. · ...
Arlington Full time1 month ago
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The Case Manager is responsible for the collaborative process of assessment, · planning, facilitation, and advocacy for options and services to meet an individual's health needs. · They ensure that identified patients have a coordinated continuum of care in accordance with JCAHO ...
Arlington, VA1 month ago
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The Case Manager will provide direct services to homeless individuals during our program hours.,The Case Manager schedule has some flexibility with shifts available for the Morning Program or a combination of some morning and some evening programs. · ,Develop trusting relationshi ...
Washington, DC2 weeks ago
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N Street Village busca un Case Manager para apoyar a las clientes en su camino hacia la independencia. · ...
Washington3 weeks ago
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N Street Village is a community of empowerment and recovery for women experiencing homelessness in Washington, D.C. We provide a range of services, housing, and advocacy in an atmosphere of dignity and respect. · ...
Washington Full time3 weeks ago
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We are seeking a client-focused leader to manage complex litigation from start to finish. · You will be responsible for the accurate, timely, and high-quality delivery of managed firms and complex cases for our sophisticated clients. · About The Role · The Case Manager is respons ...
Washington4 weeks ago
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Lorem ipsum dolor sit amet, · consectetur adipiscing elit, · sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.Sit amet, · dolore magna aliqua. · ...
Washington $50,000 - $85,000 (USD) Full time1 month ago
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We are seeking a Case Manager to join our premises liability team. As a Case Manager you must be highly organized and able to work on a varied caseload.Daily interaction with existing and potential clients, via telephone and in person · Obtain documents necessary to support injur ...
Washington $60,000 - $90,000 (USD)2 weeks ago
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We are seeking a Case Manager to join our premises liability team. · Daily interaction with existing and potential clients via telephone and in person. · ...
Washington $60,000 - $90,000 (USD) Full time2 weeks ago
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Join Esquire as a Case Manager where you'll be responsible for the accurate timely and high-quality delivery of managed firms and complex cases. · As a Case Manager you will be the primary point of contact for clients ensuring standing orders expectations and deliverables are cle ...
Washington, DC1 month ago
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We need hope-bringers and changemakers - because the work we all do matters. Join a team that shows up for each other as much as we show up for our clients. · Gaudenzia's Mission: Gaudenzia's Mission is to promote long-term recovery by providing comprehensive treatment and suppor ...
Washington5 days ago
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The Health Research and Analytics (HRA) business line is seeking a highly motivated Nurse Case Manager to join our team in support of our government customer U.S. Special Operations Command This position will play a critical role in advancing the Preservation of the Forces and Fa ...
Arlington1 week ago
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We are seeking a Case Manager to join our team. · Daily interaction with existing and potential clients, via telephone and in person. · Order medical records from providers and communicate with clients and providers during the course of treatment. · ...
Washington $60,000 - $90,000 (USD)2 weeks ago
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Hillcrest Children & Family Center is a non-profit organization dedicated to the provision of comprehensive, evidence-based mental health services in Washington, DC. · ...
Washington1 week ago
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The Case Manager will report to the Program Manager of the Chloe House. They will provide support to clients and work with relevant staff to assess and identify needs and appropriate services to ensure success of the program. · Bachelor's Degree in Social Work, Counseling, psycho ...
Washington1 month ago
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We are seeking a Case Manager to join our team. · The ideal candidate is customer focused and empathetic. · ...
Washington $60,000 - $90,000 (USD) Full time2 weeks ago
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The Workforce Group, a LEMOINE company, is seeking an experienced · Case Managers supporting the Administration for · Children and Families (ACF), Office of Human Services Emergency Preparedness · and Response (OHSEPR) under the U.S. Repatriation Case Management and Financial · ...
Washington, District of Columbia, , United States2 days ago
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Are you a client-focused leader who excels at managing complex litigation from start to finish? Join Esquire as Case Manager where you'll be responsible for accurate delivery of managed firms and complex cases for clients. · ...
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BCMC is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks. · Contract personnel perform investigations to characterize the severity of breaches, develop miti ...
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The Case Manager connects patients to essential health, social, and community-based resources. They serve as a link between patients and needed services by facilitating access and troubleshooting barriers to resources. ...
Washington1 week ago
Customer Service Case Manager - Arlington - ROCS Grad Staffing
Description
Why You Want To Work Here:
We are a leading nonprofit with a mission to offer comprehensive training to industry professionals, advance groundbreaking research, and advocate for policies that positively impact the lives of children and families across the nation. In this position we seek a highly personable and detailed individual to work with childcare providers across the country to help them navigate government programs.
Responsibilities of the Provider Liaison Specialist:
Qualifications of the Provider Liaison Specialist:
Arlington, VA
Hybrid
$20/hr
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Case Manager
Only for registered members Arlington
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Case Manager
Full time Only for registered members Arlington
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Case Manager
Only for registered members Arlington, VA
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Case Manager
Only for registered members Washington, DC
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Case Manager
Only for registered members Washington
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Case Manager
Full time Only for registered members Washington
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Case Manager
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Case Manager
Full time Only for registered members Washington
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Case Manager
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Case Manager
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Case Manager
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Case Manager
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Nurse Case Manager
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Case Manager
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Case Manager
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Case Manager
Only for registered members Washington
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Case Manager
Full time Only for registered members Washington
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Case Manager
Only for registered members Washington, District of Columbia, , United States
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Case Manager
Only for registered members Washington, DC
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Cyber Case Manager
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Case Manager
Only for registered members Washington