Customer Service Rep/Inside Sales Support - Dawsonville, United States - PrideStaff

Description

• Provide exceptional customer service and support to clients via phone, email, and chat
• Assist customers with inquiries, concerns, and requests in a timely and professional manner
• Analyze customer needs and recommend appropriate solutions or products
• Process orders, returns, and exchanges accurately and efficiently
• Maintain customer records and update information as needed
• Collaborate with other team members to resolve complex customer issues
• Follow up with customers to ensure their satisfaction and resolve any outstanding matters

• Previous experience in a customer service role required
• Excellent communication skills, both verbal and written
• Strong problemsolving abilities and attention to detail
• Ability to analyze customer needs and provide appropriate solutions
• Proficient in using computer systems and software applications
• Ability to work well in a team environment and collaborate effectively with others
• Strong organizational skills and ability to prioritize tasks effectively

• High School Diploma or GED