Retail Business Analyst - Worcester, United States - FirstPRO

Description

firstPRO is now accepting resumes for a Retail Business Analyst role in Worcester, MA. This is a direct hire role and onsite (Fridays will be remote once up and running).

As a Business Analyst, you will be responsible for analyzing business trends, sales data, and market dynamics to provide actionable insights that drive our strategic decisions. You will work closely with various departments, including operations, marketing, and finance, to improve processes and increase profitability.

Key Responsibilities:

• Collaborate with marketing, category management, and finance teams to align strategies and goals.
• Work closely with IT teams to implement and improve systems supporting retail operations.
• Provide support for the integration of new technologies and systems.
• Analyze sales, loyalty data, and customer behavior to identify trends and opportunities for growth.
• Develop and implement data analyses, data collection systems, and other strategies that optimize statistical efficiency and quality.
• Work with management to prioritize and translate business and information needs into business and technical requirements.
• Conduct market analysis to understand competitors and industry trends.
• Collaborate with cross-functional teams to improve operational processes and customer experience.
• Prepare reports for senior management explaining trends, patterns, and predictions using relevant data.
• Assist in budgeting and forecasting, providing financial insights and risk assessment.
• Evaluate business procedures and recommend changes to improve operational efficiency and cost-effectiveness.
• Analyze store performance metrics and provide insights for improvement.
• Collaborate with store operations to implement operational best practices.

Qualifications:

• Bachelors degree in business, Economics, Statistics, or a related field.
• Proven working experience as a business analyst or data analyst.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and collaboration skills.
• Familiarity with retail operations and industry trends
• Technical expertise regarding data models, database design development, data mining, and segmentation techniques.
• Knowledge of and experience with reporting packages (Business Objects, etc.), databases (SQL, etc.), and programming (XML, Javascript, or ETL frameworks).
• Proficiency in statistical packages for analyzing datasets (Excel, SPSS, SAS, etc).
• Adept at queries, report writing, and presenting findings.