Contact Center Representative - Naperville

Only for registered members Naperville, United States

1 month ago

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Job summary

The Contact Center Representative is the members' first impression – as well as ongoing representation – of the credit union's service and support structure.
Service to the members is critical.

Responsibilities

  • First line of contact – reps will assist with first call resolution,
  • Explain and recommend credit union products and services
  • Possess strong knowledge of PAM (the audio response system), and assist members with the usage
  • Process financial transactions/ul>
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