Jobs

    Patient Services Rep - Brick, United States - RWJBarnabas Health

    RWJBarnabas Health
    RWJBarnabas Health Brick, United States

    4 weeks ago

    Default job background
    Description

    Patient Services RepReq #:

    Category:
    Clerical / Administrative Support


    Status:
    Full-Time


    Shift:
    Day


    Facility:
    Barnabas Health Medical Group


    Department:
    Ocean Heart and Vascular


    Location:
    Barnabas Health Medical Group, Toms River and Brick Township, Toms River and Brick, NJ 08755


    Job Overview:


    The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations.

    PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.


    Qualifications:

    Required:
    High School Diploma or General Education Degree (GED)

    Relevant experience and/or training, or equivalent combination of education and experience

    Demonstrates a clear understanding of the importance of patient satisfaction and safety

    Strong oral and written communications skills

    Attention to accuracy and detail

    Able to multitask and work under pressure

    Ability to work independently and in a team environment


    Preferred:
    Associates Degree or Bachelor s Degree

    Previous medical receptionist experience or background in general office

    Knowledge of medical terminology and electronic medical record (EMR) systems


    Scheduling Requirements:

    Shift Working:
    Monday-Friday: 8:00am 4:30pm

    Hours are subject to change according to office needs

    Day Shift

    Full Time


    Essential Functions:
    Performs patient check in and check-outs

    Answers routine questions in person and over the telephone

    Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail

    Creates and maintains health record information, files and organizes as needed

    Coordinates with insurance providers and handles pre-authorizations and certifications as necessary


    Other Duties:


    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.


    Benefits and Perks:


    At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

    Paid Time Off (PTO)

    Medical and Prescription Drug Insurance

    Dental and Vision Insurance

    Retirement Plans

    Short & Long Term Disability

    Life & Accidental Death Insurance

    Tuition Reimbursement

    Health Care/Dependent Care Flexible Spending Accounts

    Wellness Programs

    Voluntary Benefits (e.g., Pet Insurance)

    Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more

    Equal Opportunity Employer

    RWJBarnabas Health is an Equal Opportunity Employer
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