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- Provide desktop support, break fix, peripheral support
- Manage and implement small to medium desktop related projects
- Support desktop, laptops as well as current software versions including (computers, faxes, printers, office phones, remote access, Windows operating system, Microsoft Office, Adobe, Outlook...)
- Receive and install new desktop hardware
- Remove and dispose of old desktop hardware
- Develop specs for standard hardware (i.e. desktop, notebook, tablets....)
- Track and report software installs
- Coordinate new employee setup and employee departures
- Manage desktop computer assets and user accounts in Active Directory
- Organize and maintain inventory of desktop software and hardware
- Complete all software installs
- Evaluate and test software upgrades and report any projected impact to business
- Prior experience supporting a desktop environment
- Technical understanding of the following:
- Active Directory
- Exchange/Outlook
- Windows OS
- Microsoft Office
- Experience providing support to multiple facilities
- Excellent communication skills
- Strong coordination skills
- Customer service focused
- Extremely organized
- Ability to manage multiple conflicting priorities
- Understands technical support issues for the desktop environment
- Process oriented work structure
- Comfortable providing support to and work with all levels of customers from C levels down in the organization
- Excellent problem solving skills
- Ability to work well in a highly functioning close knit team of technical associates – must be a team player
- Third-party candidates will not be considered.
- Candidates must have permanent authorization to work in the US without sponsorship.
Desktop Support Engineer - Carrollton, United States - Levi Ray & Shoup Inc
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Added Apr 01, 2024 Desktop Support Engineer Carrollton, TX | Contract Apply (racker-)
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Job Description
LRS has prospered for over 30 years because our corporate philosophy embraces honest, ethical and hard-working people.
If that describes your approach to IT consulting, we need to talk LRS Consulting Services is seeking a Desktop Support Engineer for a contract opportunity with our client in Carrollton, TX.
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