Cocktail Server - Mobile, United States - Avocet Hospitality Group

Description

Job Description

We are the perfect fit for your next adventure- The Admiral Hotel as you know it is being reborn and we are seeking to hire a passionate and dedicated Cocktail Server for our new upscale lounge, The Living Room. Preparation for opening day will begin Spring 2024. If you're ready to invest your passion and experience into creating something great, this is the job for you

WHAT WE HAVE TO OFFER:

LOCATION: 251 Government Street Mobile, AL 36602

SALARY: $10.00 per hour plus tips

BENEFITS:

• A culture that values passion, individuality, and fun
• Opportunities for internal growth and development
• Paid Time Off (PTO)
• Paid holidays
• Affordable medical, dental, & vision insurance plans
• Company provided life insurance
• Short & Long Term Disability and Accident and Critical Illness Insurance
• Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%
• Tuition Assistance
• Referral program
• Employee Assistance Program
• Discounts at all Avocet-owned hotels & restaurants

WHO WE ARE LOOKING FOR:

POSITION SUMMARY:

Cocktail Servers at The Living Room are an essential part of the feeling and atmosphere of our upscale dining experience. The ability to wear the proper uniform, shoes attire and positive attitude are crucial for this position. The Cocktail Servers must provide the same experience as any fine-dining establishment.

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

MAIN DUTIES AND RESPONSIBILITIES:

• Satisfy guest requests in a timely manner while providing a positive and friendly experience
• Take food and beverage orders by serving guests in the Living Room
• Maintain clear knowledge about the Living Room's well-spirits, house wines, liquor list, beer list and food menu.
• Accurately enter orders into the POS system to send to the kitchen and bar, indicating special requests and dietary restrictions
• Collect payment from guests, issue receipts and change; secure a valid method of payment for any tab; abide by all cash handling procedures
• Abide by all company and state guidelines regarding food handling and the sales and service of alcoholic beverages
• Ensure all tables, chairs and other furniture items are clean and ready to receive guests
• Complete opening and closing duties without affecting the guest experience
• Assist bartenders by organizing and cleaning the bar area when it is needed
• Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires
• All other duties as assigned by the Restaurant Manager or any other member of management.

SUPERVISORY RESPONSIBILITIES:

No supervision required.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• High school diploma or equivalent preferred

Experience:

• At least one year of fine dining experience preferred
• Previous experience in and knowledge of restaurant operations and industry standards is a plus.
• Familiarity with reservation systems and basic computer skills is a plus.
• Prior guest relations training

Skills:

• A polite, engaging, and professional personality
• Commitment to guest satisfaction and service excellence
• Must be able to speak English to communicate with guests. Must be able to recognize situations which may involve guests that require immediate supervisory attention. Must know and use reasonable care for the safety and security of the guests.
• Ability to learn and perform all essential job functions accurately and safely with minimal supervision.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Strong written/verbal communication skills
• Positive, upbeat attitude/personality

WORKING CONDITIONS:

Equipment to Be Used:

• Resy / Open Table Reservation System
• Phone System
• Food and beverage service equipment, including but not limited to: hand cart, food service tray, general food service equipment

Physical & Mental Requirements:

• Ability to frequently lift, carry, push, pull, or otherwise move up to 30 pounds and occasionally lift, carry, push, pull, or otherwise move up to 50 pounds
• Ability to stand and walk for extended periods of time, sometimes more than 8 hours
• Ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables
• Ability to perform well under pressure to meet the needs of guests, team members and/ or management
• Ability to bend, kneel, squat
• Frequently required to use hands and arms to reach and handle. Frequently required to climb, balance, stoop, kneel, and crouch.
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding

Work Environment:

• The Living Room is The Admiral Hotel's lounge that is located adjacent to Le Moyne's Chophouse
• Dynamic and fast paced restaurant environment
• Fast paced; high volume
• The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.

WHO WE ARE:

Le Moyne's Chophouse: Innovate, Create, Delight

Le Moyne's Chophouse stands at the crossroads of tradition and innovation, serving exquisite dishes that tell a story of both heritage and creativity. Located within The Admiral Hotel, bold flavors and innovative techniques come together to create dishes that are not only eaten but experienced. Here, you'll be part of a team dedicated to excellence, where the art of food and service converge in celebration. Your culinary journey begins at

The Admiral: Illuminate Your Career in a World of Elegance

With a mission to dazzle and delight, we provide an environment that's as inspiring as it is welcoming. As part of our team, you'll be the face of a storied hotel where tradition meets innovation, and every day is a celebration of our city's rich culture. If you're ready to be part of our illustrious story, learn more at

EOE / DFWP