- Execute direct customer service campaigns to acquire new customers and support long-term retention initiatives
- Establish rapport and trust with customers while providing thorough product recommendations that best suit the customer's needs and lifestyle
- Prioritize customer service and nurture relationships with existing accounts.
- Answer questions thoroughly and ensure the customer is confident in the enrollment and ordering process
- Qualify eligible customers and keep accurate records of customer interactions while adhering to compliance standards
- Collaborate with management, human resources, and corporate trainers to support company growth
- Stay up-to-date on our clients products and services by actively participating in brand updates and client meetings
Customer Service Associate - Los Angeles, United States - Supreme Concepts California
Description
Join Supreme Concepts California - A dynamic and rapidly growing consulting firm based in Los Angeles. We are aggressively seeking top talent to join our team as Customer Service Associate. Were dedicated to delivering unparalleled results for our clients by consistently outperforming competitors in regards to customer acquisition, sales performance, and their position in the marketplace. This year, our focus is on collaborating with influential programs in the telecommunications sector and expanding their reach throughout the market.
Customer Service Associate Overview:
As a Customer Service Associate, your primary responsibility will be to develop, retain, and expand our customer base, with a specific focus on consumers in Los Angeles. Your role is crucial in ensuring that our clients value propositions are maximized. Youll work closely with our marketing and sales team to execute compelling campaigns that engage customers through direct communication methods.
What Youll Do as a Customer Service Associate: