Youth Programs Coordinator - Providence, RI

Position Title: Youth Programs Coordinator · Supervised By: HMIS System Administrator · Position Type: Full-time (35 hours per week); Exempt, weekdays with some evenings/weekends · Location: Hybrid, 75% in the Providence office traveling to providers throughout the entire state a ...

Job description

Position Title: Youth Programs Coordinator

Supervised By: HMIS System Administrator

Position Type: Full-time (35 hours per week); Exempt, weekdays with some evenings/weekends

Location: Hybrid, 75% in the Providence office traveling to providers throughout the entire state and 25% remote with onsite travel to providers in RI will be required of the position. Equipment provided.

Salary: $50,000-$52,000 annually plus benefits (health insurance, 401k, life insurance, etc.)

Responsibilities and Accountabilities:

The Youth Programs Coordinator is primarily responsible for HMIS support related to all newly funded YHDP programs and will serve as the primary liaison with the YHDP Lead, YHDP planning Groups and YHDP funded projects, as well as other RICoC funded youth-centric programs. This program is within the first year of operating within the Rhode Island Continuum of Care (RI-CoC), and is intended to retool the statewide response to youth homelessness throughout the state, and is funded by HUD.

• Engage youth with lived experience in all aspects of HMIS lead work
• Work with the Youth Action Board (YAB), Unaccompanied Youth Committee (UYC), Youth Homelessness Demonstration Program (YHDP) Core Planning group and other key stakeholders to develop youth specific data standards, policies and procedures and data analysis.
• Support the development of youth-centric statewide data assessment tools, data collection workflows, reporting, and analysis.
• Support new YHDP-funded projects and other youth-centric RICoC programs with system administration including onboarding new users and new organizations, conducting new project setup, HMIS license management, training and technical support, data entry support and monitoring and evaluation.
• Serve as the primary liaison with the HMIS team and the Coordinated Entry System for Youth Programs including but limited to coordination with YHDP providers, updating statewide assessment tools, developing policies and procedures for assessment, triage, prioritization and referrals.
• Answer help desk questions and provide technical assistance, training, and expertise on system usage, value, policies, and procedures.
• Promote compliance and understanding of the Rhode Island HMIS Policies and Procedures.
• Communicate closely with HMIS team members to ensure adequate coordination and completion of tasks.
• Help monitor agency compliance with security requirements and maintain associated documentation
• Support HMIS team with reports, administrative, and other related tasks as needed.
• Attend System-wide meetings on an as needed basis.
• Prepare reports or other documentation in a timely manner.
• Run data quality reports and address data quality issues.
• Track the resolution of data quality issues and follow-up with users to check status.
• Assist agencies and end-users to directly fix data errors and data quality issues
• Coordinate with the HMIS Team to produce and run other reports as requested by agencies and stakeholders.
• Provide timely feedback to HMIS, CES and Agency Managers related to data quality and trends.
• Train End Users to use data quality reports to resolve quality issues and improve services. Provide training and support end users responsible for data entry as needed.
• Routinely inspect reports to ensure compliance and accuracy.

Other Duties as Assigned

Required Qualifications:

• Ability to share power and work as partners with youth and young adults with lived experience
• Collaborative, community-centric approach
• Understanding of housing as a racial and social justice issue
• 1+ years professional experience working in data analytics and/or database support
• Associates degree in social work, public administration, human services public policy, data analysis, and/or related field, or equivalent work experience
• Work experience in social work, public administration, human services public policy, data analysis, and/or related field
• Must have reliable transportation, a valid driver's license, and appropriate vehicle insurance
• Proficiency in Microsoft Office Suite (Word, Excel, Power Point, other similar tools)
• Exceptional organizational skills, multi-tasking abilities and attention to detail
• Proficiency and patience in teaching/learning situations
• Effective communicator and facilitator
• Demonstrated ability to build and maintain productive professional relationships
• Demonstrated experience working successfully with diverse populations

Preferred Qualifications:

• Lived experience of homelessness and/or housing instability ( aged 18-24)
• Significant experience working in data analytics and/or database support
• Bachelor's degree in social work, public administration, human services public policy, data analysis, and/or related field, or equivalent work experience
• Experience with social justice movements and/or community organizing, and trauma informed approaches
• Demonstrated Expertise in HMIS, reporting, regulations, and best practices
• Demonstrated experience with IT, Computer Systems, and Cyber Security
• Bilingual speaker (Spanish)
• Direct experience working on Clarity HMIS (by Bitfocus)
• Love of food, sense of humor, and inquisitive nature

Job Type: Full-time

Pay: $50, $52,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Providence, RI 02903