Lead Customer Service Specialist- Roseville Pediatrics - Lancaster, PA
4 weeks ago
Job summary
The Lead Customer Service Specialist provides exceptional customer service to patients and families. They serve as the first line resource for registration staff, maintaining a thorough knowledge of staff procedures. The specialist performs all job functions of the Registration staff, including insurance verification and scheduling. They provide orientation for new employees and offer feedback to supervisors throughout the onboarding process.
Job description
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