Lead Global Network Engineer - Hilton - Systems Solutions - Memphis, Crossover Lane,

***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX*** · This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the worl ...

Job description

***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX***

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world As a Lead Cloud Network Engineer, you will bring your technical skills to a hospitality company with an award-winning culture. On the Network Engineering team reporting to Senior Manager Global Network Engineering, you will support projects including the architecture and engineering of Hilton networks supporting all corporate offices and hotel locations.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program\: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Analyze requirements, coordinate with requestors, and manage vendors
• Maintain an overview of the Hilton Global Network topology and assist with necessary connectivity requirements
• Be responsible for all aspects of network engineering standards, policies, and operations, including network programmability (Python, scripting, and RESTful API) and orchestration
• Develop and implement network policies to optimize network performance across corporate and hotel locations
• Maintain a comprehensive documentation and overview of the enterprise network topology, focusing on Cisco and Meraki routing/switching infrastructure, and support connectivity needs across corporate and branch locations.
• Be a technical lead for the network engineering team and strong knowledge of Cisco/Meraki networks. Mentor junior team members, including configuration, troubleshooting, and optimization of Cisco/Meraki networks, with an emphasis on routing protocols (e.g., OSPF, BGP, EIGRP) and campus network design.
• Develop operating metrics for all elements of the corporate environment and manage network vendor and OEM performance
• Demonstrated capability to be autonomous as lead cloud network engineer in multi-phase / multi-year network projects, leading to successful implementation

How you will collaborate with others:

• Cross-functional\: Participate in team meetings that involve team members from within other networking areas of Hilton. Your expertise will guide discussions on cloud network planning, technologies, deployment, and operational challenges. You will use the ability to promote a culture of knowledge-sharing and collaboration. The departments within Hilton's network are numerous, and the ability to collaborate with them is essential when it comes to accomplishing projects/tasks.
• Internally\: Work within the Global Network Engineering (GNE) team to ensure high-availability, secure, and scalable network infrastructure. Participate in regular strategy meetings to enhance campus network performance, align with cybersecurity policies, and support application-specific network requirements.
• Externally\: Work closely with external vendors, including Cisco/Meraki partners and service providers, to optimize network solutions and ensure project success. Strong vendor management skills are essential for scoping and executing network initiatives.

What projects you will take ownership of:

• As a Lead Global Network Engineer, you will take on critical projects that solidify our corporate/hotel network infrastructure and enhance our operational efficiencies. Among your responsibilities, you will:
  • Corporate Office Network Modernization\: Lead the design and implementation of Cisco/Meraki-based network solutions, leveraging advanced routing protocols (e.g., OSPF, BGP, SD-WAN) and switching technologies to ensure solid performance, scalability, and security. Deploy Meraki SD-WAN solutions to optimize connectivity across distributed locations. Part of this role is gathering requirements from stakeholders, network design, building a bill of materials and determining circuit types and sizes.
  • Network Automation Initiatives\: Develop and deploy automation scripts using Python and Ansible to streamline Cisco/Meraki device configuration, monitoring, and management. Create reusable scripts to enhance operational efficiency and reduce manual intervention.
  • Lab Testing Initiatives\: Develop and deploy various Hilton network initiatives such as Connected Room, Casting, multicast, QoS configurations, monitoring, and management. Create related diagrams and documentation for the various support groups.
  • Network Hardware & Configuration Standards\: Develop standards along with required documentation for our global networks to guide network deployment efforts.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of professional work experience in Technology or related field
• Four (4) Years of proven Network engineering hands-on experience at Global Enterprise organizations.
• Three (3) years of working experience with Cisco switch networks, Meraki MX, MS, MR, MT, or MV devices.
• Three (3) years of experience in networking technologies, including SD-WAN, VPN, IPSec, BGP, Multicast, MPLS, TCP/IP, HTTP, DNS, HA and Load Balancing
• This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, or Memphis)
• Travel up to 10%
• Certifications\: Cisco Certified Networking Associate (CCNA)

It would be useful if you have:

• Bachelor's Degree, or Associate's Degree plus six plus (6) + years of Technology related experience, or High School Degree/GED plus twelve plus years of Technology related experience
• Seven (7) + years of professional work experience in Technology or related field
• Experience working with 3rd party vendors and managed network service providers.
• Experience in enterprise-level network security incidents and Change Management process.
• Experience designing/implementing Cisco/Meraki networks that are geographically diverse, using SD-WAN, cellular, and satellite connectivity, including HA.
• Experience with automation technologies such as Python, Ansible, or Terraform for network deployment and management.
• Experience with other private and public cloud providers (connectivity, availability, resilience, and security).
• Certifications\: Cisco Certified Networking Professional (CCNP), CMSS, AWS SA Professional

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.