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- Commitment to our Team - For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
- Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
- Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.
- Answer the telephone promptly and direct calls to the appropriate staff.
- Greet clients and the public; ascertain the purpose of their visit and direct them to the appropriate staff or location.
- Assist clinical staff with clerical requests.
- Order and replenish office or clinical supplies.
- Accurately and thoroughly collects and records client demographics into electronic medical record.
- Enter insurance and financial data into electronic medical record and pull down to all open programs.
- Scan insurance cards.
- Explains registration paperwork to client and obtains required signatures on documents.
- Collects copays and other self-pay balances and writes receipts.
- Obtains any releases of information applicable.
- Schedule Diagnostic Assessments or Psych Evaluations for new clients.
- Schedule follow-up appointments for active clients.
- Prepare appointment schedules and paperwork for providers.
- Review upcoming appointments for accurate alerts, funding, and missing documentation
- Verify demographic information at each visit and update as necessary.
- Maintain accurate records of all appointments kept, missed, or cancelled in the scheduling module.
- Verify Medicaid eligibility for active clients
- Notify Patient Accounts of any insurance changes
- Enter charge/contact notes for clinical staff to correct funding source
- Update group rosters and enters group census
- Reconcile charge entry for accuracy
- High school diploma or equivalent.
- Experience in admitting, registration, and/or insurance verification or other office setting in a hospital, preferred.
- None
- Skills in the operations of computers and other office equipment including Microsoft Office
- Communication skills both written and verbal
- Customer Service Focused
- Area of Interest: Patient Services;
- FTE/Hours per pay period: .01;
- Department: RYC Support Services- RYC;
- Shift: PRN for Muscatine Coverage;
- Job ID: 134747;
Unit Secretary - Rock Island, United States - UnityPoint Health
Description
OverviewRobert Young Center - New Horizon's, Muscainte, IA
Office Support Technician
PRN / As Needed
This position is responsible for providing a variety of office support services.
The work involves responsibility for clerical and office functions requiring detailed knowledge of procedures; as well as performing routine and varied clerical functions including reception, scheduling, and insurance verification.
The position requires a "customer friendly" service orientation in a behavioral health setting utilizing the Robert Young Center's Trauma Informed Care Guiding Principles.
Why UnityPoint Health?#RYCJessi
Responsibilities
Reception/Office Support
Education:
Experience:
License(s)/Certification(s):
Knowledge/Skills/Abilities: