it specialist - Fairchild AFB, United States - Department Of The Air Force

Description

Summary

This is a Washington Air National Guard Title 32 Excepted Service Non Bargaining Unit Technician position:

IT SPECIALIST (NETWORK)

Location: 141st Communications Squadron

Fairchild AFB, Washington

Air National Guard Units

Appointment Type: Temporary, excepted service

Advertised as: ENLISTED

Announcement may be used to fill one or more vacancies.

Your resume must contain your own words. Resumes that are verbatim, from this announcement, will not be considered.

Duties

A GS-2210-9/11, IT SPECIALIST (NETWORK):

• Incumbent uses data, voice, and wireless principles to plan, test, and configure client systems, network, voice and personal wireless communications systems, to include specialized and unique platform IT systems.
• Participates in planning, monitoring, testing, maintaining, and operating multiple client systems-based platforms.
• Installs network hubs, switches and client workstations.
• Resolves connectivity and interoperability conflicts between network components.
• Develops instructions for and assists network technicians with installing, implementing, integrating, and maintaining networked systems.
• Analyzes reports, equipment usage and capabilities to identify potential problems to management.
• Implements new systems hardware and software to support networks.
• Provides real time monitoring of critical command and control mission related systems within Wing GSU's and tenant organizations for information technology production control.
• Records and reports IT incidents as they occur to effectively track outages and types of interruptions to service and to build a knowledge base for future problem resolution.
• Researches, evaluates, and provides feedback on problematic trends and patterns in customer support requirements.
• Makes recommendations to modify manner of use, installation of upgrades, or modification of programs to provide a continuous flow of information.
• Coordinates efforts between network customers, system support personnel, and commercial vendors to identify and resolve network, software, and other system anomalies.
• Monitors available tools for reportable incidents and status reporting, obtains clarification from originating agency, manages a historical database for trend analysis on outages and limiting factors, and provides management with accurate up-to-date information.
• Ensures periodic systems checks are conducted on all systems to ensure full operational status.
• Identifies trends in the types and frequency of errors and recommends changes to ensure optimum effectiveness is achieved.
• Remains abreast of changes in technology and applications that impact network client operation.
• Participates in the resolution of very complex network, voice, and personal wireless communications problems by collaborating with technical specialists.
• Other duties as assigned.