Assistant Network Engineer - Andover, United States - Andover Public Schools, Unified School District #385

Description

Position Type:
Technology/Network Specialist

Date Posted:4/25/2024


Location:

Support Services - Technology Purpose: Assist in the coordination and support of the technology goals of the District and Superintendent, including in the assisting of installation, educating, maintaining and replacement of technology equipment and software.

Qualifications:
Bachelor's Degree preferredFour or more years of experience in systems or network administration preferred.
Knowledge of Cisco network switching environments.
Knowledge of Cisco IPT environments.
Experience and technical training in computer operations, applications, and networking.
Experience in working with computers and their users.
Familiarity with Windows 10 OS, Mac OS, Apple IOS, Chrome OSStrong written and oral communications ability.
Valid driver's license and reliable transportation


Supervisor:
Network Engineer


Performance Responsibilities:

Assists with establishing and maintaining networking environment by installing, configuring, testing, and documenting the equipment/network systems according to the design and specifications.

Assists with day-to-day networking tasks to ensure network reliability availability and serviceability within minimal interruption.
Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems.
Assists with configuring firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.

Assists with network technology upgrade or expansion projects, including installation of hardware, software, and integration testing, as well as coordinating these activities without the disturbing function of other systems.

Assists with producing documentation for installation, network topology, and troubleshooting of communications hardware or software.

Install, configure and upgrade operating systems and software, using standard business and administrative packagesInstall, assemble and configure computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware; pull cables and rewire or direct the rewiring of cables as required for new installations and reconfigurations.

Assist in configuring and maintaining the district wired and wireless networks.

Troubleshoot problems with computer systems, including troubleshooting hardware and software, network and peripheral equipment problems; make repairs and corrections where required.

Provide technical support and work with staff to resolve hardware and software difficulties, and perform maintenance as needed.
Assist in maintaining and managing network systems that support access control, video surveillance, and IP Phone system. Maintain in-depth expertise in VoIP protocols and their performance from the edge through the core of the network.
Maintain expertise in a wide range of data network access.
Help assist in the coordination and development of the district technology plan.
Help maintain all district-housed servers both virtual and physical.

Assist with Installs, configurations, and upgrades of operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.

Troubleshoot problems with computer systems, including troubleshooting hardware and software, e-mail, network, and peripheral equipment problems; make repairs and corrections where required.

Make hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.

Assist with the planning, design, research, and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software, and network technology, and recommend modifications as necessary.

Provide technical support and work with staff to resolve hardware and software difficulties, and perform maintenance as needed.
Develop knowledge of computer programs, software, installations, and server operating systems.
Assist in maintaining current backups of data for district servers.
Coordinate training sessions with building technology personnel as needed.
Perform other duties as assigned.


Physical Requirements/Environmental Conditions:
Occasionally requires physical exertion to manually move, lift, carry, pull or push heavy objects or materials.
Occasional stooping, bending or reaching.
Requires prolonged sitting or standing, and use of equipment including repetitive motions and computer eye fatigue.
Must occasionally work in noisy and crowded environments, with numerous interruptions.
Must be able to work independently without continuous supervision.

Terms of Employment:
Year round at-will position. 40 hour work week or as established by the Board. Schedules or shifts may be altered depending upon the critical nature or emergency circumstances of the job. Work hours will be determined as required by conditions. Vacation and sick day allowances included in District Personnel Policy.

Evaluation:

Performance of this job will be evaluated in accordance with the provisions of Board policy and as stated in the Classified Handbook.

FSLA Status:
Non-exempt

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