Returned Goods Coordinator - Elkhart - Dometic Corp

    Dometic Corp
    Dometic Corp Elkhart

    21 hours ago

    $40,000 - $60,000 (USD) per year
    Description
    About the position
    Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles, commercial passenger vehicles and overlanding vehicles in North America, Latin America, and the Caribbean. We are on a journey of continuous growth - now looking for our next star - a passionate Return Good Coordinator within our Quality team. This position reports to the Lead Product Segment Quality Assurance Manager and will work in our Elkhart, IN office.
    As a Return Goods Coordinator in the Elkhart, In team, you will be involved in managing all incoming returned materials, either as Return for Repair (R&R), product warranty, product exchange or RMA (Return Material Authorization) and assisting with the processing of nonconforming materials and providing support in root cause analysis activities to the Engineering, Manufacturing and Segment Quality departments as needed. The RGA Technician will be able to communicate well and connect business needs to solutions. As an instrumental team member, he or she will work closely with Segment Quality team to resolve customer issues, increase customer satisfaction, and generate product sales.
    General Responsibilities
    • Evaluate and process Customer and Warranty Returns including final disposition of claim. Interact with quality group as required. Tests and inspects finished products returned. Compiles and documents data.
    • Analyzes product returned from customers as necessary to determine failure modes and determine acceptance or rejection of Warranty/Customer claims. Ability to properly document and communicate final disposition and gather data.
    • Records test data, evaluate data to validate or indicate deviations from existing standards.
    • Sets up and performs tests on parts, or products to measure performance characteristics.
    • May enter data into computer systems for analysis and updating of database.
    • Maintain a clean and safe work area.
    • Manage and process RMAs (Return Material Authorizations)
    • Assist in Return Goods Analysis and testing activities for warranty early warning system.
    • Provide input and assistance in warranty analysis activities performed by Segment Quality-Engineering team.
    • Interpret work instructions. Ability to read electrical schematics and understanding of electrical components.
    • Must maintain open communication with reporting manager and team regarding test results.
    What do we offer?
    You are offered an interesting role in a dynamic, fast paced, and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company.
    • Medical/Dental/Vision Insurance
    • Employee Assistance Program (EAP)
    • Disability insurance (STD/LTD)
    • 401 (k) with company match
    • PTO
    • Company defined holidays and two floating holidays for you to use as you choose
    • Paid maternity/paternity leave
    • Tuition assistance
    • Membership reimbursement (wholesale club and gym)
    • Employee discounts on our incredible products
    • Opportunities to make an impact
    The ideal candidate for this role will bring demonstrated success in XXX as well as having acquired the following qualifications and experiences.
    • High School Diploma or GED required, additional education a plus.
    • Previous manufacturing experience preferred; previous experience in Quality or related field preferred; must be able to operate a personal computer; preferred tow motor experience.
    • Understanding of reading and recording current amperage and temperature.
    • Basic understanding of HVAC preferred.
    • Basic electrical knowledge with 120V AC and 12V DC preferred.
    • Common knowledge and usage of the following tools and various testing equipment:
      • 110 Power
      • 12 V Power
      • Voltmeter
      • Vacuum Pump for removing R134A and R410A
      • Propane
      • Multi Meter
      • Pressure Gauge
      • Screw Gun
      • Sniffer For Coolant Leak
      • Hi Pot Tester
      • Die Injector
    • Computer skills using ERP/MRP system in a manufacturing environment.
    To be successful in this role, we believe that you possess the following skills, competencies & characteristics:
    • Mechanical aptitude.
    • Must be able to sit or stand for extended periods of time, lift up to 40 lbs. and perform other basic physical demands of the position as needed.
    This position works onsite at our Elkhart, In facility. We see the social aspect of working together, meeting colleagues, having short coffee break interactions or a quick face to face discussion as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work
    Are you our next star? Then we would love to see your application.
    Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us
  • Work in company

    Returned Goods Coordinator

    Only for registered members

    We are on a journey of continuous growth – now looking for our next star – a passionate Return Good Coordinator within our Quality team.This position reports to the Lead Product Segment Quality Assurance Manager and will work in our Elkhart, IN office. · ...

    Elkhart

    2 weeks ago

  • Work in company

    Returned Goods Coordinator

    Only for registered members

    · Elkhart, IN, USA · On-site · Job Description · About the position · Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Dometic Land Vehicles Americas ...

    Elkhart, IN, USA

    1 week ago

  • Work in company

    Transportation & Logistics Coordinator II

    Only for registered members

    We are looking for a Transportation Logistics Coordinator II to join our Operations team. As a key member of our logistics team, you will be responsible for coordinating international shipments via Ground, Air, and Ocean. · Issuing airway bills and bills of lading on Ship Exec or ...

    Elkhart

    2 weeks ago

  • Work in company

    Bereavement Coordinator

    Only for registered members

    We provide compassionate care to patients with life-limiting illnesses and their loved ones. We are dedicated to making a difference in the lives of employees and creating positive contributions in each community we serve. · ...

    Elkhart Full time

    1 month ago

  • Work in company

    Customer Experience Training Coordinator

    Only for registered members

    We are looking for a Customer Experience Training Coordinator who will play a pivotal role in shaping how our teams engage with customers across channels. · ...

    Elkhart

    1 month ago

  • Work in company

    Imaging Clerical Rep

    Only for registered members

    This position reports to the Manager of Imaging Services and monitors the daily function of the Imaging Applications. · ...

    Elkhart

    2 weeks ago

  • Work in company

    MRO Buyer

    Only for registered members

    We are seeking an MRO Buyer for a permanent position.This role plays a key part in managing the procurement process. · ...

    Elkhart

    1 month ago

  • Work in company

    Purchasing Agent

    Only for registered members

    Purchasing Agent role entails sourcing negotiating and purchasing goods services required for company operations ensuring timely procurement of quality materials at competitive prices while maintaining strong vendor relationships supporting inventory and budget goals. · Source ev ...

    Elkhart

    2 weeks ago

  • Work in company

    Qualified Intellectual Disability Professional

    Only for registered members

    What is a QIDP? A QIDP is vital to ensuring that the clients served by ADEC are receiving the quality services needed to live a life full of informed choice and possibility. A QIDP advocates for the clients' needs and wishes, facilitates development of the Person Centered Individ ...

    Elkhart $20 - $23 (USD)

    4 days ago

  • Work in company

    Inventory Control Specialist

    Only for registered members

    An inventory control specialist monitors and manages a company's stock to ensure optimal levels accuracy and efficiency within the supply chain. · ...

    Elkhart Full time

    1 month ago

  • Work in company

    Field Technician

    Only for registered members

    Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division.We are looking for passionate experienced field professionals that are ready to work in an environment that allows you to grow as Cennox grows... · ...

    Elkhart

    1 week ago

  • Work in company

    Office Coordinator

    Only for registered members

    We are on a journey of continuous growth – now looking for our next star – a passionate Office Coordinator within our Administrative capability. · About The PositionAs an Office Coordinator in the Administrative team, you will be involved in ensuring supplies and office resources ...

    Elkhart

    3 weeks ago

  • Work in company

    Field Technician

    Only for registered members

    Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division. · We are looking for passionate, experienced field professionals that are ready to work in an environment that allows you to grow as Cennox grows...Those with exceptional customer se ...

    Elkhart

    1 month ago

  • Work in company

    Field Technician

    Only for registered members

    +Job summary · Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division. · +ResponsibilitiesIn this role, you will service our customers by performing preventative maintenance, installation, determining issues with products, · ...

    Elkhart

    1 month ago

  • Work in company

    Field Technician

    Only for registered members

    Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division. · We are looking for passionate, experienced field professionals that are ready to work in an environment that allows you to grow as Cennox grows... · ...

    Elkhart

    1 month ago

  • Work in company

    Field Technician

    Only for registered members

    Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division. · ...

    Elkhart Full time

    1 month ago

  • Work in company

    Structural Heart Coordinator

    Only for registered members

    Coordinates the Valve clinical program and ensures processes are in place to meet regulatory requirements. Assure smooth operations and patient flow for the clinical activities of cardiology services specific to heart valve. · ...

    Elkhart

    2 weeks ago

  • Work in company

    Inventory Analyst

    Only for registered members

    Kem Krest es una empresa que busca un analista de inventarios para proteger las ganancias y fortalecer las relaciones con los clientes al proactivamente manejar el inventario expirado, lentamente movido y cero turno en más de 70 programas de clientes. · ...

    Elkhart

    3 weeks ago

  • Work in company

    Inventory Business Analyst

    Only for registered members

    This role plays a critical part in protecting margin and strengthening customer partnerships by proactively managing expired, slow-moving, and zero-turn inventory across more than 70 customer programs. · ...

    Elkhart

    3 weeks ago

  • Work in company

    Cook

    Only for registered members

    Cooks food for Hospital patients and staff members. · Preps food for and stocks food for service area. · ...

    Elkhart

    1 month ago

  • Work in company

    Care Coordinator

    Only for registered members

    Care Coordinator. · Coordinates patient care within established caseloads throughout the entire continuum of care. · ...

    Elkhart

    1 month ago

Jobs
>
Elkhart