- Independent and ability to quickly and positively adapt to change. Able to manage and prioritize complex workloads.
- Deliver projects and enhancements in the Salesforce Commerce and Process Automation Domains including Commerce Cloud, Salesforce Payments, Order Management, Revenue Cloud, Marketing Cloud and Automotive Cloud for Customer Service.
- Use business insight and comprehension to understand business objectives, transform into desired outcomes and evaluate possible alternative solutions for best fit and alignment to create value added capabilities and deliver those capabilities that help Nissan meet its target state and long-term value.
- Lead Customer Journey Mapping, Business Process Definition and Design, Technical Solution Development, documentation and continuous improvement.
- Coach Business Analysts and Solution Architects to ensure requirements clearly state scope of work and capabilities, ensure what we deliver are aligned with the intended business objective(s) and outcomes. Drive out of the box capabilities minimizing customizations to only those that are differentiating or must have.
- Ensure appropriate resource utilization through project assignments, training and capacity management. Identify and fill gap skills.
- Develop project cost estimates and secures appropriate budget to fund and support project delivery.
- Collaborates with peers to develop technology roadmaps, including prioritization of projects and minor enhancements. Recommends and presents Information Systems Mid-Term / Long-Term Roadmap and Strategies.
- This position supervises direct reports. Provides leadership, coaching, guidance, training and staff development.
- Reinforce a One Team approach and able to build strong relationships with leadership, peers and partners. Work across lines of business domains across the Americas to define regional solutions.
- Ensures adherence to stated standards, processes, and policies.
- This position will supervise direct reports. Provides leadership, coaching, guidance, training and staff development. Hold regular 1:1 sessions with both peer and reporting team members to align on objectives and delivery timelines.
- Bachelor's degree or higher in Computer Science, Business Administration, Management Information Systems or related discipline, or equivalent work experience
- 7 to 10 years of related professional experience in an Information Systems Management, Business Process Design, Portfolio Management and Project Delivery role.
- Supervisory experience with five or more years providing leadership, coaching, guidance, and training and contributing to staff development.
- Proactive self-starter with entrepreneurial spirit comfortable developing relationships in a large organization.
- Excellent written and verbal communication skills, ability to communicate effectively with all levels of management. Strong influence and persuasion skills.
- Experience in AGILE/SCRUM software development methodologies and tools.
- Highly proficient in Problem Solving and Root Cause Analysis.
- Advanced in the use of Microsoft Word, Excel, PowerPoint, Outlook.
- Knowledge of vendor management, contract management, customer relationship management; project management skills.
- Prior experience and successful delivery of eCommerce solutions and projects. Prefer experience delivering Salesforce Commerce solutions including Commerce Cloud, Order Management, Revenue Cloud, Payment Processing, Marketing Cloud and CRM.
- Salesforce Certification(s) in Commerce Cloud, Core and/or Marketing Cloud highly preferred. If no certifications the desire to become certified in applicable solutions is desired.
-
Nissan Motor Co., Ltd. Franklin, United StatesIT Delivery Manager: Salesforce e-Commerce, EV - Franklin, TN · Life at Nissan encompasses everything that inspires both the quality of our vehicles and the quality of our people. Company-wide, you will find fast learners, self-starting people and those who are quick to embrace ...
-
E-Commerce Team Leader
1 week ago
Whole Foods Market Nashville, United States**NYC CANDIDATES:** As mandated by New York City any New Member hired or Team Member transferring into NYC locations must be prepared to upload proof of having received at least one dose of a COVID-19 vaccine to Workday on their hire date. Alternatively, those seeking either a me ...
-
Director of E-Commerce Logistics
1 week ago
Chronos Consulting Nashville, United StatesDirector of E-Commerce Logistics – North America · Chronos Consulting is part of the Coberon Chronos Group, an award-winning global leader in permanent and temporary staffing, RPO and business process automation solutions for global multinationals. The Group owns and operates 41 ...
-
E-Commerce Marketing Intern
1 week ago
4Patriots Nashville, United StatesJob Description · Job Description4Patriots, LLC is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality products across multiple categories including camping & outdoor, emergency preparedness and health & wellness. The company is powered ...
-
E-Commerce Channel Manager
3 days ago
Trane Technologies Davidson, United States Full timeTitle: E-Commerce Channel Manger - North America · Location: Remote or Hybrid from Davidson, NC · Are you a trusted leader who has demonstrated stellar execution of business plans, created and drove growth initiatives? Do you value driving exceptional results, building new capab ...
-
E-Commerce Associate Team Leader
1 week ago
Whole Foods Market Nashville, United States**NYC CANDIDATES:** As mandated by New York City any New Member hired or Team Member transferring into NYC locations must be prepared to upload proof of having received at least one dose of a COVID-19 vaccine to Workday on their hire date. Alternatively, those seeking either a me ...
-
E-Commerce Associate Team Leader
1 week ago
Whole Foods Market Nashville, United States**NYC CANDIDATES:** As mandated by New York City any New Member hired or Team Member transferring into NYC locations must be prepared to upload proof of having received at least one dose of a COVID-19 vaccine to Workday on their hire date. Alternatively, those seeking either a me ...
-
Tekshapers Inc Nashville, United StatesJob Description · Job DescriptionEmployment type contract · Job Title Java Technical Lead · Job Location Remote · Duration 6+ months · Experience level 12-15 yrs · Mandatory Skills Java, healthcare and E-commerce · Job Description · Responsibilities: · Lead and mentor a team of ...
-
Sport Buyer
2 weeks ago
Redwood Ventures Forest Hills, TN, United States FreelanceCompany Description · The online fashion shop ABOUT YOU is one of the fastest growing e-commerce players in Europe and has been awarded multiple times. As a fashion and technology company, we work together to achieve our goal of making the shopping experience for our customers mo ...
-
Horizon Innovations Nolensville, United StatesWe are currently looking for a QA Software Tester (m/f/d) to support our team at our location in Jena. · Here are your responsibilities: · Complete responsibility for creating, planning, executing, and documenting technical and functional test scenarios · Support throughout the e ...
-
Customer Care
2 days ago
Wesley Group Franklin, United StatesJob Description · Job DescriptionElevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more · Wesley Financial Group is hiring for the Resolution Specialist position at a starting salary of $50k. ...
-
Customer Care
3 days ago
Wesley Group Franklin, United StatesElevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more · Wesley Financial Group is hiring for the Resolution Specialist position at a starting salary of $50k. · 're likely asking yourself, "What ...
-
Customer Care 401k Match Benefits PTO+
1 week ago
Wesley Group Franklin, United StatesElevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more · Wesley Financial Group is hiring for the Resolution Specialist position at a starting salary of $50k. · you're likely asking yourself, ...
-
Customer Care
13 hours ago
Wesley Group Franklin, TN, US, United StatesElevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more · Wesley Financial Group is hiring for the Resolution Specialist position at a starting salary of $50k. · 're likely asking yourself, "Wh ...
-
Customer Care
4 days ago
Wesley Group Franklin, TN, US, United StatesElevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more · Wesley Financial Group is hiring for the Resolution Specialist position at a starting salary of $50k. · 're likely asking yourself, "Wh ...
-
Customer Care
1 week ago
Wesley Group Franklin, TN, US, United StatesElevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more · Wesley Financial Group is hiring for the Resolution Specialist position at a starting salary of $50k. · 're likely asking yourself, "Wh ...
-
Sales | INC 500 | Hybrid | Full Time
5 days ago
Wesley Group Franklin, United States Full timeJob Description · Job DescriptionHiring in AL, FL, GA, KS, KY, LA, NV, OH, TN, TX, VA, WV, NC · Push your sales career to the next level with a 2020 INC 500 company offering base pay + commissions + monthly bonuses + 401k match + health benefits, and more · (Oh, and warm leads. ...
-
Marketing Director
1 day ago
MIRC Franklin, United StatesWho We Are · MIRC is the musical instrument industry's leading refurbishment workshop that offers its customers a variety of quality used instruments and parts for a great value.MIRC has been serving the industry since 1993 and is based in the Nashville, Tennessee area. · About T ...
-
Working student for online shop management
1 week ago
NovaTech Solutions Hermitage, United StatesAbout mediawave commerce GmbH: · We are a owner-managed digital agency for e-commerce based in Munich. As an official partner of Magento, Shopware and Spryker, we are one of the leading providers of e-commerce solutions in Germany. For over 20 years, our agency has been accompan ...
-
Customer Care
1 week ago
Wesley Group Franklin, TN, United StatesElevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more · Wesley Financial Group is hiring for the Resolution Specialist position at a starting salary of $50k. · 're likely asking yourself, "Wh ...
IT Delivery Manager: Salesforce e-Commerce, EV - Franklin, United States - Nissan Motor Co., Ltd.
Description
IT Delivery Manager: Salesforce e-Commerce, EV - Franklin, TNLife at Nissan encompasses everything that inspires both the quality of our vehicles and the quality of our people. Company-wide, you will find fast learners, self-starting people and those who are quick to embrace change and take an idea into overdrive. At Nissan minds race, Imagination gets a green light and each opportunity is the fuel that drives an idea from inspiration to real-life.
Nissan Digital is looking for an individual passionate about driving change and transformation to lead our Nissan Pay / Commerce Platform implementation. As a Nissan Digital Delivery Manager responsible for our new Commerce Platform to support Sales Channels across the Americas you will be part of a team that is driving change and transformation bringing new commerce capabilities and revenue opportunities to Nissan. This role will lead and drive platform requirements to support multiple sales channels such as our Electric and Connected vehicle programs, captive finance implementation for SignatureFLEX lease and more. In addition to delivering new commerce capabilities, you will drive the implementation of supporting technologies that will deliver customer communications and provide customer support. You will lead a team of Business Analysts, Solution Analysts and Project Managers to deliver world-class business technology solutions that deliver real value and support new business strategies that will drive the new Nissan.
As the Delivery Manager responsible for delivering new technology assets and enablers for new B2C and B2C commerce capabilities leveraging our Salesforce platforms you will drive the process from ideation through design, execution, implementation and continuous improvement. This position reports to the Senior Manager, Nissan Digital EV, Connected Car and Service Platforms and will be located in Franklin, TN (hybrid / onsite)
Duties and Responsibilities
Essential Functions
NISSAN FOR EVERYONE
People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.
Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included.
Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.
Join us as we carry our commitment to diversity and inclusion into the future.
Franklin Tennessee United States of America
