Network Analyst II - Los Angeles, United States - TARZANA TREATMENT CENTER

Description

Job

Description Job Description Position Title:
Network Analyst IIDepartment: Information Technology

Reports To:

Supervisor Information TechnologyPOSITION SUMMARY The primary goal of the Network Analyst II is to ensure LAN/WAN continuing functionality and maintain computing equipment.

They are responsible for the engineering; configuration, installation, and administration of the LAN networks include network switches.

They will support and troubleshoot network problems; work with third party providers; assist in the selection and evaluation of products and vendors; and handle day-to-day administration of TTCs networks.

They also act at the primary source of customer support for computer workstations, printers, and other devices connected to the LAN/WAN, providing timely maintenance, parts and information.

SALARY RANGE$30 - $36.

50 per hour DOEWe offer a competitive benefits package:
Medical InsuranceDental InsuranceVision Care PlanLife InsurancePaid Holidays (12)

Paid Vacation TimeSick Time401(k) Retirement PlanCompetitive wagesStability and career advancementContinuing Education OpportunitiesHOURS 8 per Day / 5 Days per WeekKnowledge, Skills, Abilities:
Working knowledge of design, implementation and maintenance of local area networksAbility to monitor and administer the health of the networks through any network management frameworkGood working knowledge of Windows desktop and Server Operating SystemsGood working knowledge of Cisco Call Manager and associated applicationsAble to run diagnostic programs to locate malfunctionsPractical problem solving skills and solid trouble shooting skillsPossess excellent communication and interpersonal skillsAble to work well with others in a team-oriented environmentAble to install computers, printers, and other IP devicesAble to understand/troubleshoot printers/PC softwareSelf-motivated and able to work with minimal technical supervisionWell organized with excellent documentation skillsAble to train end usersPossesses hands-on experience in system installation, configuration and maintenanceRequires understanding of Telephone systems, voicemail, call accounting, IVR and ACD administration, maintenance and troubleshootingRequires understanding of Microsoft networking; BOOT/P, WINS, DHCP, PDC/BDC, and DNSRequires subject matter expertise in one or more Infrastructure Support technical disciplinesRequires effective verbal and written communications skills; effective problem-solving and decision making skills; team facilitation skills; individual coaching and mentoring skills; project management skills; negotiation and consensus building skills

Mental and Physical Requirements:
Travel may be involved including air travel. Must have a valid driver's license. Ability to work overtime and weekends as required.
Strong interpersonal and communication skills, both oral and written, are required.

CATEGORIES OF DUTIES Troubleshoot, repair and upgrade all local area networks and wiring closetsEstablish proper technical documentation and troubleshooting procedures and maintain database for network configurationMaintain the awareness of key technologies to ensure optimal use of resourcesMaintain awareness and knowledge of industry/vendor technology and trends in order to ensure optimal use and value of the LAN/WAN resourcesPlan and design new and/or expansion/upgrade projects and oversee installation to meet the districts requirementsAnalyze all wiring closets, on a regular basis, to keep the networksMaintain databases for network configurationsDesign networks and oversee installationAssist in installing wiring for networksResearch and consult new purchasesDiagnose and facilitate the repair of non-warranty technologyFacilitate the deployment and configuration of personal computersInstall operating systems, email accounts, IP addresses, web browser installation, local workstation network configuration and software configurationAccompany installing vendors technician during on-site warrantee service when necessary and when possible limiting the amount of time for out source consultants costsAttends all Information Technology Department MeetingsParticipates in long and short range technology planningMaintains documentation regarding network configuration, operating procedures, and service records relating to network hardware and softwarePrepare work product documentation, checklists, training materials and standards documents to ensure a high-quality of service delivery and maximize efficiency and effectivenessThoroughly document problems and steps to resolve them, to maximize institutionalization of knowledge.

Develop technical standards documents and implementation procedures for new technologies.
Thoroughly test all work, and involve the client in acceptance testing to ensure their needs are met.

Through thorough testing, ensure that client systems are fully functional and meet the clients business needsRecords time spent on each request, task and project step in IT Service Request Log.

Implements plans and projects in a timely and efficient way.

Follow procedures to deliver services in an organized, effective manner to ensure customers perceive Information Technology to be thorough, well-prepared and punctual.

Take ownership of issues and show professionalism and control.
Experience in technical project management and demonstrated ability to take a project through all phases of implementation as well as post-implementation follow-upEDUCATION/EXPERIENCE

Minimum Qualifications:
CCNA or higherEducation: High School DiplomaExperience: 4+ years of progressive LAN/WAN troubleshooting experience. Demonstrated ability to work independently and troubleshoot problems with speed and efficiency is required.
SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.
EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.
ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the American with Disabilities Act.

Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.

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