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- Provide Tier 2 and Tier 3 technical support for client's network infrastructure.
- Resolve incidents directly with end users and record detailed actions in ticketing tool
- Collaborate with 3rd party vendors to ensure the network stays operational
- Escalate issues to next level of support if unable to resolve in a timely manner
- Ensure all aspects of the entire enterprise cloud networks are architecturally sound and highly available
- Research existing and emerging technologies that align with business requirements and provide effective solutions based upon extensive professional experience, industry best practices, knowledge of industry technologies through formal training and/or self-study
- Install and implement network hardware components and cables in data centers and corporate offices
- Perform approved network changes according to procedures with minimal business disruption
- Understand and perform network maintenance and system upgrades, including service packs and patches
- Develop and maintain accurate network support documentation in a knowledge repository
- Perform network performance monitoring, trending and capacity planning for the LAN, WLAN, MAN and WAN.
- Understanding of connectivity of data-center endpoints such as compute and storage devices.
- Understanding of Microsoft Azure cloud networking and infrastructure best practices.
- Understanding of network security best practices.
- Understanding of migration requirements from physical data centers to the Microsoft Azure cloud environment.
- Understanding of network traffic flow between on prem and cloud environments.
- Critical analysis of network design for optimal network traffic flow.
- Expert knowledge and understanding of common network protocols.
- Proven experience designing, implementing, troubleshooting and supporting firewall configurations.
- Skilled in hybrid networking environments – connecting on-perm to cloud networks (AWS, Azure, OCI, GCP).
- Experience with Integration (Data center, O365, Oracle, SAP), Services, and Business Process Management for global solutions.
- Good understanding of infra-department functions and operations.
- Understanding of common information architecture frameworks and information models.
- Strong collaboration and communication skills and ability to work on cross-functional teams.
- Ability to work both independent of immediate supervision and in a team environment.
- Capable of working in a fast-paced environment.
Senior Network Engineer - Enon, United States - Compunnel Inc.
Description
Direct Client (W2 Only)
Location: Enon, OH
Role: Senior Network Engineer
Job Description:
"MUST HAVE" SPECIFIC KNOWLEDGE AND SKILLS