Receptionist - Indiana, United States - Colonial Auto Group

Colonial Auto Group Indiana, United States

3 weeks ago

Description

Job Description

Job DescriptionDescription:

Job description

We are seeking a receptionist/greeter for part time evenings and Saturday's, with excellent customer service skills and a winning attitude at our Colonial Toyota location. This individual will receive calls into our auto dealership, determine the nature of the callers business, and direct the caller to the correct destination. This position will also be responsible for identifying, greeting and assisting customers who enter the showroom and drive on lot.

If you want a chance to join a growing team with a company that is committed to your success, you have come to the right place At Colonial Auto Group you will find the opportunities, resources, and support you need to grow and develop professionally. Our dealerships provide comprehensive services, including sales of both new and used cars, light trucks, replacement parts, offering financing and insurance.

We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you

Responsibilities

Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Account for all customers that visit our dealership and document their arrival
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers and office staff with various clerical and administrative duties as needed (daily)
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Job Type: Part-time

Salary: $ $11.00 per hour

Ability to commute/relocate:

Indiana, PA 15701: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Customer service: 1 year (Preferred)

Requirements:

Qualifications

Experience with Microsoft Office is a plus, but not required
Available to work Saturdays
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record

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