Member Team Lead - Murray
1 week ago

Job summary
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies and procedures supporting the
Open Door Policy:
and participating in recruiting hiring scheduling promoting coaching and evaluating associates Communicates and supports membership by providing information on membership types programs benefits to current prospective members processing memberships upgrades credit accounts encouraging membership renewals participating in sales marketing events completing maintaining marketing recaps other required documentation striving meet membership goals promoting value Sam's Club products services Provides ensures member service acknowledging identifying needs assisting purchasing decisions locating merchandise guiding support regarding selfservice technology assisting transactions utilizing registers selfcheckout area ensuring club pick up orders filled Oversees assigned responsibility handling claims returns zoning arranging organizing merchandise identifying shrink damages organizing maintaining availability carts flatbeds transporting items retrieving cart equipment following policies procedures maintaining parking lot cleanliness Completes accounting records files transactions documents accounting office procedures provides funds proper register operation creating interpreting financial reports assists investigations preparing daily deposits overseeing Cash Fund Transfers investigating overages shortages cash register drawers accounting office maintaining confidentiality accuracy financial personal information Develops communicates implements processes practices business needs collaborating managers coworkers customers partners analyzing applying multiple sources monitoring progress results identifying addressing improvement opportunities Demonstrates promotes supports compliance company policies standards ethics integrity explaining guiding demonstrating executing business practices implementing action plans using Open Door Policy: Assisting management correcting ethical compliance issues problems Leads participates teams sharing resources tools determining customer priorities coordinating executing assignments advice support timelines quality achieved modeling helping adapt change new challenges Respect Individual: Embracing differences cultures ideas experiences creates workplace associate feels seen supported connected culture belonging creates opportunities all associate thrive perform attracting best talent Respect Individual: Works team builds strong trusting relationships communicates impact energy positivity motivate influence Respect Individual: Strengthens team recognizing contributing accomplishments Act Integrity Maintains promotes highest standards integrity models Walmart values foster culture holds accountable supports becoming regenerative making positive impact association customers world around Serve Customers Members Delivers putting customer first Makes reliable priorities considering own work impacts teams ability deliver purpose stakeholders Strive Excellence Displays curiosity desire learn takes calculated risks demonstrates courage resilience Drives continuous improvements open uses new technologies skills supports others through change At Sam's Club competitive pay performance-based bonus awards great benefits happier mind body wallet Health include medical vision dental coverage Financial include 401k stock purchase paid life insurance Paid time off PTO parental leave family care leave bereavement jury duty voting receive PTO/PPTO vacation sick holidays purposes amount depends job classification length employment meeting exceeding requirements paid sick laws applicable Other shortterm longterm disability discounts Military Leave Pay adoption surrogacy reimbursement more Live Better U education benefit program full-time part-time associations facilities Programs high school completion bachelor degrees English Language Learning short-form certificates Tuition books fees completely paid for Walmart Eligibility apply some benefits depend job classification length employment Benefits subject change specific plan terms Information about benefits eligibility see One.Walmart
Job description
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