Sr. Sales Operations Analyst - Mt Prospect, United States - Mizkan America

Description

Job Description

Based in Mount Prospect, IL, Mizkan America is a subsidiary of the Mizkan Group, a global, family-owned company that has been Bringing Flavor to Life for more than 220 years.

As one of the leading makers of vinegars, condiments, and sauces in the United States, Mizkan America maintains 12 manufacturing facilities that serve the retail, foodservice, specialty-Asian and food-ingredient trade channels.

We are committed to following our two core principles:
continuously challenging the status quo and delivering only the finest products for our customers. Our leadership seeks out, embraces, and implements ideas for improvement from all of its employees. Transparency and accountability are two key factors that drive our company's overall management approach.

We are looking for people who are seeking to deliver their best so that we can deliver ours. We're dedicated to maximizing the potential of our greatest assets-our team members. That is reflected in our ongoing commitment to recruit, develop, reward, and retain our talented, multicultural workforce. We hope to see you as part of our team's future success

This Sales Operations Sr. Analyst role is responsible for supporting the broader sales organization responsible for branded sales. This role will lead the daily administration of Microsoft Dynamics 365 ERP system and TELUS Exceedra TPM system.

Ideal candidate will help think through simplifying and improving various process flows for business operations with direct and brokered sales teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Accountable for deriving policies and procedures that strengths system connectivity and adds more granularity to process work necessary to run the business effectively.

Ownership of the full administration of TPM (Exceedra): loading pricing, updating hierarchy issues in product, pricing, customers, and account owners.

Daily clearing of ELT issues, access rights for direct and brokered sales organization.
Owns administration of Microsoft Dynamics 365 inclusive of updating pricing, setting up new customers, enabling sales reporting (via Power BI), interaction with demand systems (Blue Yonder ORI)
Ownership gatekeeper and administration of the customer, product hierarchies.
Design, develop, and maintain new reporting tools and dashboards to support better planning, performance measurement from D365 (Power BI).
Develop reporting from Exceedra to understand trade spending broker, deduction management, and forecasting efficiencies.

Manage and enhance processes related to business operations with cross functional teams: broker contracts, monthly commission calculations and payments, tracking/ score-carding performance communicating company policies (SCEP/Brackets, discounts etc.).

Communication of updates required by field associates and Mizkan customers (i.e. pricing actions, allocations, product discontinuations, policy adjustments, etc.)

EDUCATION, EXPERIENCE,


AND QUALIFICATIONS:
Bachelor's Degree required, preferably in a business-related field.
Minimum of 5 to 7 years of experience in the CPG industry (preferably food).
Strong competency working with systems (Microsoft Dynamics 365/AFS TradePro or Exceedra) product-customer-sales hierarchies, trade planning, etc.
Microsoft applications (Excel, Powerpoint, Word, Access) and working knowledge of syndicated data (Nielsen / IRI).
Excellent leadership, communication, collaboration and organizational skills necessary to manage multiple responsibilities in a fast-paced environment.

Ideal candidate has one or more experiences in sales support (direct / broker), trade marketing, sales (territory/account), or sales-operations related fields.

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