Software Asset Management - San Antonio, United States - AppLab Systems Inc

Description

Role:
SAM consultant - Software Asset Management


Location:
San Antonio, TX


Duration:
Long term contract

Onsite

5 days office

Hand-on exp on ServiceNow Needed as well.

Minimum 8 to 10 of years of experience.


Skill Profile:
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ITIL Foundation is a must, CSAM Certification is preferred

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Candidate who has worked in Software Asset Management will be preferred.

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Expertise in Excel reporting

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Exceptional Customer service skills and client focus

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Coordination, negotiation, and persuasion skills

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Ability to work with all levels of client and internal resources

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Strong verbal and written communication skills with the ability to communicate technical information in non-technical language

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Knowledge of different vendors (Microsoft, Oracle, Adobe, etc.) and their licensing models is must

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Should be able to analyze the impact of any change in IT environment/ infrastructure on licensing

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Candidate should have experience with ServiceNow SAM Pro Module


Roles and Responsibilities:
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Monitoring of SAM Process, set-up of status reports and improvement process based on best practices

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Planning, steering and training of the other license management roles

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Quality check related to commercial information

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Evaluation and management of measures based on the current compliance situation (e.g. license transfer)

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Elaboration of a realistic forecast of software (maintenance) requirements (Demand planning)

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Regular provision of information about the commercial entitlements (purchases, agreements)

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Storage of the license certificates

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Carry out License Optimization activities on both server and client applications

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Set-up and maintaining of the software entitlement inventory

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Provision of relevant data for SAM or in case of audits

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Documentation of the license situation / Preparation of license balance

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Analysis / Consulting of necessary measures

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Enrichment of data with SAM relevant information

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Elaboration and publishing of the license position of all products based on the license metric

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Define and produce the reports in line with the requirements of the customer

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Able to report on Under and over licensed software

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Communicate audit findings with senior level executives while preserving client relationship
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