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  • Area Manager - Tucson, AZ - Asset Living

    Asset Living
    Asset Living Tucson, AZ

    4 weeks ago

    Default job background
    Description

    About Asset Living

    Asset Living is a third-party management firm with a proven track record of fostering thriving communities nationwide. Founded in 1986, our company has decades of experience delivering exceptional value to our partners.

    Our passion for excellence has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Our growing portfolio includes a multitude of properties across the country, spanning multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

    We are a fast-growing company comprised of talented individuals from diverse backgrounds, which differentiates us and drives innovation and results for our clients and communities across the US.

    Our Values

    • We believe that 'Together We Lead, Together We Succeed.'
    • We empower each other to lead by example, collaborate, and evolve, inspired by our belief that we can continually improve as individuals and as an organization.

    We create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows.

    We thrive on unity, unique talents, and a universal culture of winning.

    Join Us

    Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities.

    We are a member of The Institute of Real Estate Management (IREM) and are recognized as an Accredited Management Organization (AMO).

    Together, we lead the way, and together, we achieve excellence in all that we do.

    Area Manager Job Description

    The Area Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Supervisor.

    As a Area Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management.

    You will supervise all aspects of the property and staff to ensure compliance with Asset's policies and procedures, safety and fair housing guidelines, and liability concerns.

    Key Responsibilities

    Personnel Management

    • Use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff.
    • Evaluate effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
    • Complete weekly/daily office and maintenance staff schedules and assignments.
    • Tackle performance problems effectively and consistently; document adequately, communicate with Regional and Senior Vice President, and HR; terminate appropriately when necessary.
    • Promote harmony and quality job performance of staff through support and effective leadership.
    • Ensure staff compliance and consistency with Company policies and procedures.

    Financial Management

    • Achieve the highest possible net operating income through the implementation of effective cost control and revenue and leasing improvement; identify trends and recommend strategies and adjustments.
    • Develop yearly operating budgets/forecasts.
    • Monitor all proposals and contracts for large projects at sites and check work in progress.
    • Monitor and maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis.
    • Monitor and approve the timely receipt, reconciliation, and coding of all vendor invoices.
    • Ensure property closeout is completed on time and ownership financial reports are accurate.

    Strategic Leasing Management

    • Develop yearly marketing plan and utilize marketing strategies and systems.
    • Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
    • Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
    • Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).
    • Effectively show, lease, and move in prospective residents.

    Administrative and Maintenance Management

    • Ensure all administrative and leasing reporting is accurate, complete, and submitted on a timely basis.
    • Assist with the emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability.
    • Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
    • Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours).
    • Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.).
    • Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e.,

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