Customer Service Representative - Sylvania

Only for registered members Sylvania, United States

1 month ago

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Full time
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Job summary

We are seeking a Customer Service Representative to join our team. As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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Responsibilities
  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.

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