Customer Experience Manager - South Kingstown - beBeeRetailService

    beBeeRetailService
    beBeeRetailService South Kingstown

    1 day ago

    Job title: Retail Service Specialist-2

    Description

    Job Description

    The Retail Service Specialist is responsible for supporting the Store Manager and Assistant Managers in sales, customer service, store appearance, and store operations.

    • Lead a team in providing excellent customer service to retail and professional customers.
    • Supervise customer service levels on the retail showroom to include execution of customer service programs.

    Additional responsibilities include:

    • Ensuring telephone answering according to company standards.
    • Processing online orders, hub transfers, and DC add orders in a timely manner.

    Key Requirements

    • Strong communication skills with ability to obtain certification.
    • Fluency in multiple languages (Spanish highly desirable).

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