Senior Manager, Customer Experience - Dallas

Only for registered members Dallas, United States

3 weeks ago

Default job background
Full time $152,000 - $228,000 (USD)

Job summary

Senior Manager of Customer Experience is a senior people leader and customer advisor responsible for driving strong customer outcomes, technical execution, and value realization for a portfolio of Talkdesk's enterprise and high-growth customers.

Key Responsibilities

  • Acts as the primary technical owner of the customer relationship
  • Serve as a senior technical and strategic advisor to customer stakeholders,
  • Provide guidance and oversight for complex onboarding,
  • Partner with internal teams to translate customer business goals into scalable,

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