Receptionist - Public Defender - Boise, United States - Ada County

Description

Receptionist - Public Defender

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Receptionist - Public Defender

Salary

$18.00 Hourly

Location

Boise, ID

Job Type

Full-Time with Benefits

Job Number

02217

Department

Public Defender

Opening Date

05/14/2024

+ Description

+ Benefits

+ Questions

General Summary

Ada County is a great place to work We have more than 2000 employees dedicated to enhancing our communitys quality of life. Our Public Defender team is growing, and this is an excellent opportunity to be a part of taking this team to the next level. We offer a competitive benefits package which includes excellent medical, dental and vision insurance; generous vacation and sick leave accrual beginning as soon as you start; 11 paid holidays a year; participation in one of the Nation's best state retirement systems which includes 11.18% employer contribution; various savings plans including a deferred compensation 457(b) plan with up to 3% county match; 401K plan; paid parental leave; life insurance; wellness programs; ongoing training opportunities and career pathing. This generous Ada County Total Rewards package increases the base salary by approximately 40 percent.

The Ada County Public Defenders office provides legal representation in over 15,000 cases per year for individuals who are not able to afford the services of private counsel.

Led by Anthony R. Geddes, the Office of the Ada County Public Defender employs 64 attorneys, 19 support staff members, eight investigators, and one social worker.

The Office uses a team approach to provide the best quality representation to our clients

Learn more about Ada County Public Defender office by visiting their website. Ada County Public Defender )

The Receptionist is the first point of contact with customers and visitors to the office. The position performs various office support functions, greets visitors to the office, answers telephones, transfers calls, and answers routine questions. Additionally, the Receptionist may assist with clerical duties such as filing, typing, ordering office supplies, and performing other special projects as requested.

DISTINGUISHING FEATURES OF THE CLASS:

This position performs simple and routine work under general supervision and according to pre-defined guidelines.

Essential Functions

+ Greets visitors to the office;

+ Answers multiple phone lines and redirects to appropriate persons;

+ Responds to routine questions and refers non-routine questions to appropriate persons;

+ Screens calls;

+ Sorts and distributes mail;

+ Performs data entry;

+ Sorts and files documents;

+ Types routine correspondence;

+ Orders office supplies;

+ Maintains phone lists.

ADDITIONAL FUNCTIONS:

+ Monitors and escorts visitors per security requirements;

+ Performs related functions as required.

Job Requirements

+ High school diploma or equivalent;

+ Knowledge of modern office equipment, practices, and procedures;

+ Intermediate typing proficiency (40 words per minute);

+ Skill in the operation of a personal computer;

+ Skill in the operation of multiple phone lines;

+ Ability to demonstrate a professional demeanor;

+ Ability to follow written and verbal instructions;

+ Ability to work independently and as a team player;

+ Able to maintain effective working relationships.

Work Environment & Physical Demands

+ Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;

+ May be required to lift up to 20 pounds;

+ Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

DISCLAIMER:

To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.

Ada County recognizes that employees are our most valuable asset. We are proud to offer a comprehensive benefits package to benefit-eligible employees designed to support the health, wellness and long-term financial stability of our employees and their families.

Healthcare:

+ Low-cost medical, dental, vision premiums and deductibles

+ Post-employment health savings account

Retirement and Investments Plans:

+ PERSI retirement benefits

+ 457(b) post or pre-tax investments options with up to 3% employer match

+ 401(k)

Wellbeing Program:

+ Employee Assistance Program for short-term counseling on work, family, finances, and personal concerns.

+ Free ACHD Commuter ride vanpool program

+ Free bus pass

Paid-leave:

+ 11 paid holidays per year

+ 8 weeks paid Parental Leave

+ Approximately 96 hours of vacation accrual for full-time employee

+ Approximately 96 hours of sick accrual for full-time employee

+ 5 days paid bereavement leave

Life & Short-Term Disability Insurance

+ Basic Life Insurance employer paid if benefit eligible

+ Short Term Disability employer paid if benefit eligible

Optional Benefits:

+ Pre-tax Flexible Spending Account and Dependent Care Account

+ NCPERS Decreasing Term Life Insurance

+ Supplemental Employee, Spouse, Child Life Insurance

+ Supplemental Long-Term Disability Insurance

+ AFLAC

Visit us at to view details regarding our benefits package, including: paid leave, healthcare benefits, retirement benefits, and more

01

Are you bilingual? If so, please list.

02

In general, what do you know about the role of a public defender plays in the justice system?

03

Do you have previous experience as a Receptionist in a legal environment?

04

The position requires that the applicant answer approximately 300 phone calls per day using a multi-line phone and greet visitors to the Public Defender's office in a professional manner. Please describe your customer service skills as they relate to this position.

Required Question

Agency

Ada County

Department

Public Defender

Address

200 W. Front St. Boise, Idaho, 83702

Website

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